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Guest Services Greeter

FURNITURELAND SOUTH INC
Posted 15 days ago, valid for 22 days
Location

Jamestown, NC, US

Salary

$15 per hour

Contract type

Full Time

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Sonic Summary

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  • The Greeter position in Jamestown, NC, is essential for creating a positive first impression for customers entering the showroom.
  • Candidates should possess outstanding interpersonal and customer service skills, with a preference for those having furniture retail or interior design knowledge.
  • The role requires the ability to stand for extended periods and engage with customers in friendly conversation while accurately registering their information.
  • A polished appearance and excellent communication skills are necessary, and the position supports the Guest Services team in enhancing customer experience.
  • The salary for this position is competitive, and candidates are expected to have at least one year of relevant experience.

Job DetailsJob Location: Jamestown, NC 27282Salary Range: $15.00 - $15.00 HourlyJob purpose As the first point of contact for our customers, the Greeter plays a vital role in creating an exceptional first impression. This position is responsible for warmly welcoming every guest, engaging them in friendly conversation, and ensuring they begin their shopping experience feeling valued and excited to explore our showroom. The ideal candidate is energetic, personable, polished, and thrives in a customer-focused environment. This individual must be comfortable standing for extended periods, enjoy interacting with people from all backgrounds, and possess excellent communication skills. This is a full-time position with Saturday availability required.  Essential Functions and responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcome every customer with a warm, genuine, and enthusiastic greeting upon arrival. Create a memorable first impression by providing outstanding hospitality and customer service. Quickly and accurately register customer information using the company's guest management system. Engage customers in friendly conversation while efficiently collecting information. Direct guests to the appropriate Design Consultant or department based on their shopping needs. Answer basic questions about the store, services, and amenities. Support the Guest Services team in delivering an exceptional customer experience. Maintain a professional, polished appearance and positive attitude throughout each shift. Represent the company's commitment to hospitality and world-class service. Competencies Communication Accountability Customer focus QualificationsRequired Education and Experience Outstanding interpersonal and customer service skills. Naturally energetic, outgoing, and confident when engaging with the public. Excellent verbal communication and conversation skills. Professional appearance and demeanor. Ability to stand and walk for extended periods throughout the shift. Fast and accurate typing skills to efficiently enter customer information. Strong attention to detail and organizational skills. Comfortable using computers and customer registration software. Preferred Education and Experience Furniture retail or interior design knowledge Working conditions This is an on site position inside our retail space. Physical requirements While performing the duties of this job, the employee is regularly required to stand for long periods, ability to be mobile and move about the retail space. This position requires communicating with the public in person.




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