IT/OT Specialist - Factory Operations

The opportunity

Are you energized by solving real-world technology challenges and supporting environments where innovation meets operational excellence? Join Hitachi Energy as an IT/OT Specialist - Factory Operations and play a vital role in connecting digital technologies across our factory operations. In this hands-on role, you’ll bridge IT and OT systems, support critical shop-floor technologies, and strengthen cybersecurity resilience—directly influencing the reliability, safety and efficiency of our operations.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This is your chance to grow within a global organization committed to sustainable energy and digital transformation. You’ll collaborate with teams across functions, engage with modern industrial technologies, and develop skills that prepare you for future advancement. If you're motivated by meaningful work, continuous learning, and contributing to a safer, smarter energy future, we’d be excited to connect with you.

Must be legally authorized to work in the United States.

How you’ll make an impact

• Provide onsite IT support for factory-owned and managed assets.

• Support end users and maintain IT equipment in collaboration areas.

• Act as a first responder for cybersecurity tasks related to IT/OT assets.

• Troubleshoot and maintain shop-floor technologies such as kiosks, scanners and vendor machines.

• Monitor OT systems and escalate abnormal or risky behavior.

• Install, configure and validate security patches on critical assets.

• Work with vendors to ensure secure and compliant system configurations.

• Implement security measures under direction from global cybersecurity teams.

Your background

• Formal qualification, apprenticeship or equivalent experience in Information Technology.

• Minimum 2 years of experience in IT support or similar technical roles.

• Proactive, self-driven and solution-oriented mindset.

• Experience with ServiceNow, Microsoft 365, Windows and iOS.

• Knowledge of ITIL 4 and Lean Six Sigma methodologies is an advantage.

• Strong communication and collaboration skills in operational environments.

More about us

• At Hitachi Energy, you’ll join a global team committed to advancing a sustainable energy future through innovation and collaboration.

• You’ll work in an inclusive environment that values diverse perspectives and supports continuous learning.

• We offer global career growth, development opportunities and a culture where your ideas and contributions truly matter.