Assistant General Manager

Mussel & Burger Bar Assistant General Manager 

Job Summary & Scope: 

The Assistant General Manager (AGM) plays a critical role in supporting the General  Manager in overseeing day-to-day restaurant operations, with a focus on achieving  established sales and profit goals. This position is responsible for ensuring the smooth  execution of company policies, procedures, and performance standards. The AGM will  manage the restaurant team, ensuring exceptional guest experiences, efficient employee  performance, and maintaining a productive and positive work environment. Additionally,  the Assistant General Manager will assume full leadership responsibility in the absence of  the General Manager, or when serving as the Manager on Duty. 

Key Responsibilities: 

• Oversee food production, ensuring all operations comply with sanitation and quality  standards. 

• Provide leadership and mentorship to staff, including recruitment, hiring, training,  and continuous development. 

• Manage employee performance, addressing disciplinary issues as necessary, and  ensuring timely and effective HR processes, including payroll and scheduling. 

• Maintain cleanliness and organization of the restaurant, ensuring that work areas,  equipment, and supplies are properly stored and maintained. 

• Ensure compliance with all applicable federal, state, and local regulations, as well  as company policies and standards. 

• Produce timely and accurate operational reports as required by senior  management. 

• Address and resolve customer concerns in a professional and timely manner,  ensuring an excellent guest experience. 

• Monitor and meet performance objectives, including sales, service, and operational  targets. 

• Maintain high levels of operational efficiency and guest satisfaction while driving  revenue growth and managing costs. 

Requirements: 

• HS Diploma/GED equivalent preferred

• Minimum of 2 years of experience in a salaried restaurant management position,  preferably in a high-volume, fast-paced environment. 

• Proven experience in managing teams, including staff recruitment, development,  and performance management. 

• Strong proficiency in Microsoft Office Suite and restaurant management software. • Exceptional verbal and written communication skills. 

• Passion for mentoring and developing others, with a commitment to supporting  team success. 

• Solid understanding of budgeting, forecasting, staffing, and scheduling to optimize  restaurant performance. 

• A track record of driving sales growth while effectively controlling costs to achieve  financial goals. 

• High level of integrity, professionalism, and a customer-focused mindset. 

• Demonstrated financial acumen with experience in managing Profit & Loss (P&L)  statements. 

• Note: 

This description is intended to outline the general responsibilities and qualifications  required for the role of Assistant General Manager. It is not intended to be an  exhaustive list of all duties and responsibilities. The company reserves the right to  modify the job duties and responsibilities as necessary to meet the needs of the  business.