Quality Supervisor

Job Summary

The Quality Supervisor is responsible for the coordination, facilitation, and supervision of the facility's quality programs and initiatives.

Principal Duties and Responsibilities

• Develops quality assurance program including all standards, procedures, methods, documents, etc throughout entire production process as appropriate to ensure that customer’s quality requirements are met.
• Regularly inspects facility operations and products to ensure that quality procedures, etc are followed and effective and that overall quality and appearance of product meets expectations.
• Facilitates the investigation of all quality issues and/or occurrences, identifies trends and causes and ensures that corrective measures are implemented.
• Manages quality staff including recruiting, interviewing, hiring, training, coaching, and development of Quality Inspectors and other quality assurance personnel as necessary.
• Coordinates inspection, tours, and visits by customer and third party personnel as required.
• Maintains appropriate communication with immediate management, customers, and third parties.
• Coordinates and communicates directly with customers at various levels of management in order to ensure requirements are met.
• Travels to customer, supplier, third party, and training locations as required.
• Maintains quality logs, checklist, prints, PPAP and other required documents.
• Attends appropriate seminars, lectures, and classes and complete further Quality Management training and certifications as required.
• Prepares various reports as required.
• Performs other duties as required.

Qualifications

• Bachelor’s degree in business management or quality management or related discipline, or equivalent experience is required.
• 1-2 years of management or quality assurance experience preferred.
• Working knowledge of Microsoft Office Applications including Excel, Word, and Outlook.