Academic Advisor (Peabody Academic Affairs)

We are seeking an Academic Advisor who will work closely with a caseload of students, graduate and/or undergraduate, and assists them holistically with academic planning, course registration, academic strategies, selecting majors, concentrations, and minors, and developing post-graduation plans. This role troubleshoots academic problems, monitors academic progress and academic standing, and advises on policies and procedures.

Specific Duties & Responsibilities

Academic Advising

• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connections to academic resources.
• Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
• Assist students with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
• Track student progress by generating reports, examining student data, and connecting with students about registration, grades, and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and communicating with faculty.
• Troubleshoot problems with registration and refer students to support services to facilitate success.
• Advise students on academic opportunities and requirements, policies, and procedures.
• Provide early interventions, identifying and communicating with 'high priority' students identified by faculty in each academic term.
• May meet with students on academic probation and those whose suspension has been reinstated to conduct a self-assessment and academic success plan.
• Monitor students’ academic progress to advise them of their academic standing.
• Communicate to students the process and deadlines for graduation processing.
• Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.

Programming, Projects, & Collaboration

• Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
• Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
• Participate in Advising and campus-wide working groups and committees.
• Work on projects to continually improve the service of academic advising and the training and development of academic advisors.
• Perform other related duties as requested.

In addition to the duties described above

• Have an assigned case load of over 200 students.
• Will meet one-on-one with every student at least once per year.
• Assist with administrative tasks relevant to advising and Office of Academic Affairs operations.
• Attend and assist with OAA, Advising, or Student Life events periodically.

• Master's Degree
• Three years experience
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Background in music performance a plus, but not necessary

Technical Skills and Expected Level of Proficiency

• Academic Policies and Procedures - Developing
• Advising - Developing
• Database Management and Analysis - Developing
• Financial Aid Systems - Developing
• Oral and Written Communications - Developing
• Organizational Skills - Developing
• Student CRM - Developing
• Student Systems - Developing

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Academic Advisor 
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $57,195 - $100,040 Annually ($60,000 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: 37.5 hours per week 
FLSA Status: Exempt 
Location: Hybrid/Peabody Institute  
Department name: Academic Affairs  
Personnel area: Peabody