Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.

As a Business Enablement / Transformation / Strategy Technical Project Manager III in the Corporate Sector- Infrastructure Platforms, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.

Join the Office of the Infrastructure Platforms CIO within the Business Enablement and Transformation team and you will lead high-impact initiatives and projects to solve diverse, complex, and often ambiguous problems. You will produce clear, insightful analyses and executive-ready materials to support transformation priorities and senior leadership decision-making. You will also partner closely with stakeholders across HR, Finance, and transformation teams to translate business priorities into strategy, planning and execution capabilities, governance structures, and actionable insights—driving consistent, enterprise-aligned decisions across the organization.

Job Responsibilities

Lead initiatives that improve organizational effectiveness and drive continuous improvement, solving complex, cross-functional problems for senior technology leaders within Infrastructure Platforms.
Define strategy aligned to enterprise priorities; translate it into clear strategic options and scenarios to enable executive decision-making. An initial focus area will be workforce transformation and strategy.
Prioritize a dynamic book of work—driving the highest-value items to decision or completion in a fast-changing environment.
Contribute and manage senior leadership operating cadence (rhythm of the business) and governance capabilities.
Own end-to-end delivery for ambiguous problem statements—from shaping hypotheses and defining target outcomes to diagnosing root causes and delivering actionable recommendations.
Design, build, and socialize scalable frameworks, operating models, and roadmaps across a large, distributed organization.
Synthesize qualitative and quantitative inputs into clear trade-offs, recommendations, and measurable benefits tracking in partnership with stakeholders and leadership.
Use enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis (e.g., drafting plans, RAID, and status narratives), validating outputs and handling data according to sensitivity requirements.
Promote reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
Proactive self-starter with strong problem-solving orientation and ability to address diverse, cross-functional challenges.
Thrive in a fast-paced, high-impact environment—ability to prioritize ruthlessly, and making disciplined trade-offs to deliver high-quality outcomes in a dynamic environment.
Demonstrated problem-solving and issue identification skills, along with the ability to structure ambiguous problems and synthesize quantitative and qualitative inputs into clear recommendations.
Interpersonal leadership and influencing skills. Proven stakeholder management skills and ability to influence across a matrix.
Comfortable using AI tools and platforms in day-to-day work for operational efficiency.
Proven ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (oral and written), work well in cross-functional teams.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred qualifications, capabilities, and skills

Experience in strategy, business management/COO, management consulting, transformation, or similar roles, with a demonstrated ability to perform under pressure—continuously reprioritizing and delivering high-quality output on time.
Experience applying data analysis to solve business problems.
Experience with VS Code, Tableau.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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