Help Desk & IOT Technician

Job Summary:

At BelovED Community Charter Schools, we are seeking a passionate and dedicated Help Desk Technician to join our team. As a Help Desk & IOT Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational technology infrastructure. This role offers a unique chance to grow your career in the field of educational technology while contributing to a vibrant and dynamic learning environment.

Key Responsibilities:

We offer a competitive salary ranging from $49,000 to $52,000, commensurate with experience and qualifications.

• High school diploma or equivalent (Bachelor's degree in IT or related field preferred).
• Strong passion for technology and a desire to learn and grow in the IT field.
• Interest in K-12 education
• Prior experience using Incident IQ is preferred.
• Excellent problem-solving and communication skills to effectively address technical issues and interact with end-users.
• Basic knowledge of computer hardware, operating systems, and software applications.
• Customer-focused attitude with a commitment to providing exceptional service to students, teachers, and staff.
• Ability to work well in a collaborative team environment, contributing to a positive and engaging work culture.
• Prior experience in an educational setting is a plus, but not required.

• Medical
• Dental
• Pension
• Paid Time Off