ANDERSEN CORPORATION SUMMARY:

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION:

Renewal by Andersen is looking for a Concierge to join our Capital Region team! The Concierge will provide Signature Service by being a single point of contact for the homeowner. They will partner with the sales team to provide a customized level of communication with every homeowner.

Build a concrete relationship with the homeowner
Create homeowner's job file
Schedule homeowner's technical measure, installation date, and reminders
Work with other teams to move homeowner's job through the process
Work with sales team to resolve any paperwork issues, change orders, on-hold jobs, or jobs-in-process
Identifies and implements ways to improve overall level of service.
Conduct post-installation phone call and survey
Resolve any post-installation situations
Other duties as assigned by supervisor

QUALIFICATIONS:

High school diploma or equivalent plus 1+ year of customer service experience
Strong time communication and time management skills
Strong competence in MS Office software; data entry skills
High attention to detail
Excellent interpersonal skills and the ability to organize simultaneous tasks
Organized

PAY RANGE:

$27.45 - $39.75

CULTURE AND BENEFITS:

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:

401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing*
Medical, Dental and Vision Coverage*
Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave*
Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

Learn more about this Employer on their Career Site