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Job Description
TheSales Coordinator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquires when appropriate.
Core Responsibilities:
- Perform job according to standard operating procedures.
- At all times provide professional hospitality to all guests and clients.
- Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages.
- Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries.
- Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team.
- Assist sales team retrieving rooming list, deposits and banquet guarantees when needed.
- Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions.
- Order office supplies for sales office as directed by DOS.
- Prepare sales kits for sales team.
- Complete Sales Proposals, Contracts, BEOs and Banquet Checks.
- Make copies of room contacts, group resumes and rooming lists, BEO's, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments.
- Maintain office filing system.
- Assist sales and catering associates as needed.
- May perform additional duties as required.
Qualifications
Knowledge, Skills & Competencies:
- Ability to work independently, prioritize work and ask for clarification when needed.
- Strong work ethic.
- Excellent oral and written communication skills.
- Proficiency with MS Word, Excel and PowerPoint.
- Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously.
- Accuracy, attention to detail and the ability to proof own work.
Physical Requirements:
- Sit, stand and walk for varying lengths of time.
- Lift approximately twenty (20) pounds.
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual ability.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers, scanner, and other office equipment as needed.
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