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Assistant Service Manager

Acts Fleet Maintenance
Posted 12 days ago, valid for 23 days
Location

Johnson City, TN 37601, US

Salary

$50,000 - $50,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance

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Sonic Summary

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  • The Assistant Service Manager for Fleet Maintenance in Johnson City, TN, will work a full-time schedule from Tuesday to Saturday, 7 am to 5 pm.
  • This position offers a competitive salary starting at $50,000 plus commission, ideal for candidates with experience in the automotive or transportation industry.
  • The role involves managing branch operations, ensuring customer satisfaction, and serving as the primary contact between customers and technicians.
  • Candidates should possess strong communication skills, be organized and detail-oriented, and have a positive attitude with problem-solving abilities.
  • Acts Fleet Maintenance, founded in 1989, offers a supportive team environment and opportunities for advancement, along with benefits like 401(k) matching and health insurance.
Assistant Service Manager – Fleet Maintenance
Location: Johnson City, TN
Schedule: Tuesday - Saturday 7am - 5pm
Full-Time | $50,000+ base plus commission

Join a Company Built on Stability, Growth, and Excellence
Founded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high-quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast-paced environment.
This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships.
What We Do
  • Preventive Maintenance (PM) Inspections
  • DOT Inspections
  • Mechanical Repairs
  • Tire Services
  • Comprehensive fleet maintenance solutions
What You’ll Do
  • Serve as the primary point of contact between customers, technicians, and internal teams
  • Schedule service appointments and follow up on customer needs
  • Maintain steady workflow and track vehicle service timelines
  • Communicate clearly and proactively to ensure high customer satisfaction
  • Support daily branch operations with a focus on efficiency and quality
What We’re Looking For
Experience
  • Automotive or transportation industry background preferred
  • Previous Service Advisor or Service Management experience a plus
Skills and Traits
  • Strong verbal communication and customer service skills
  • Organized, detail-oriented, and able to multitask
  • Comfortable with data entry, reporting, and scheduling systems
  • Dependable, punctual, and professional
  • Positive, teachable attitude with problem-solving ability
Why Join Acts Fleet Maintenance?
  • Over 30 years of industry stability and growth
  • Supportive team environment where your work makes a real impact
  • Opportunities for advancement within a respected company
  • Competitive pay: $50,000+ base salary plus commission
Benefits
  • 401(k) with matching
  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off



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