Quality Technician

The Quality Technician plays a crucial role in ensuring that products meet established quality, safety, customer, and regulatory requirements within a durable goods manufacturing environment. This position is responsible for conducting inspections, tests, and evaluations of raw materials, in-process components, and finished products throughout the production process.

The Quality Technician will work closely with production, engineering, and quality teams to identify non-conformances, support containment activities, assist with root cause investigations, and help implement corrective actions. This role also supports compliance with company quality systems, customer-specific requirements, and applicable IATF 16949 standards.

By maintaining accurate inspection records, quality documentation, and process data, the Quality Technician contributes to continuous improvement efforts aimed at reducing defects, improving process capability, and strengthening overall operational performance. Ultimately, this role is vital in protecting the company’s reputation, supporting customer satisfaction, and ensuring the consistent delivery of high-quality products.

Minimum Qualifications

• High school diploma or equivalent.
• Experience in quality control, quality assurance, or inspection within a manufacturing environment.
• Familiarity with quality inspection tools, gauges, and measurement techniques.
• Ability to read and understand work instructions, inspection criteria, quality alerts, and basic technical documentation.
• Strong attention to detail and ability to accurately document inspection results.

Preferred Qualifications

• Associate’s degree in quality, manufacturing, engineering technology, or a related field.
• Experience working in an IATF 16949, ISO 9001, or other formal quality management system environment.
• Certification in quality control, quality assurance, or continuous improvement, such as Six Sigma, Lean Manufacturing, or related training.
• Experience with statistical process control, capability studies, or other data-driven quality tools.
• Familiarity with corrective action processes, nonconforming material procedures, layered process audits, control plans, PFMEAs, and customer-specific requirements.

Responsibilities

• Conduct inspections and tests on raw materials, in-process components, and finished products to verify compliance with quality standards, customer requirements, and internal specifications.
• Use appropriate inspection tools and measurement equipment to evaluate product characteristics and identify defects or nonconformances.
• Document inspection results, test data, defects, and quality control activities accurately and in accordance with company procedures.
• Support IATF 16949 quality system requirements, including documentation control, traceability, nonconforming material control, corrective actions, and continuous improvement activities.
• Collaborate with production, quality, and engineering teams to identify quality concerns, communicate findings, and support timely corrective actions.
• Assist with containment activities, sorting, rework verification, and disposition of suspect or nonconforming product.
• Participate in root cause analysis and corrective action investigations related to internal defects, customer complaints, or process issues.
• Support the development, review, and implementation of quality procedures, inspection instructions, control plans, and process standards.
• Participate in audits, layered process checks, and training activities related to quality standards, inspection requirements, and best practices.
• Promote a culture of quality by helping production teams understand inspection requirements, defect trends, and customer expectations.

Skills

• The required skills for this position include strong attention to detail, which is essential for accurately inspecting products, identifying defects, and verifying compliance with established requirements. Strong analytical skills are necessary to interpret inspection data, recognize trends, and support problem-solving activities.
• Effective communication skills are vital for working with production, quality, and engineering teams to clearly communicate quality concerns, inspection results, and corrective action needs. The Quality Technician must also be comfortable using inspection tools, gauges, measurement equipment, and quality documentation systems to record findings and track quality performance.
• Knowledge of IATF 16949, ISO 9001, statistical process control, control plans, corrective action processes, and continuous improvement methods is preferred and will help the technician contribute to stronger process control, reduced defects, and improved customer satisfaction.