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Receptionist - State Farm Agent Team Member

Glenn Waterhouse - State Farm Agent
Posted 3 days ago, valid for a day
Location

Johnston, IA, US

Salary

$17 - $24 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Glenn Waterhouse - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to enhance customer service and office operations.
  • The ideal candidate should have previous experience in a receptionist or customer service role, with strong communication and organizational skills.
  • Responsibilities include greeting customers, managing appointments, assisting with inquiries, and supporting the team with administrative tasks.
  • The position offers a competitive salary along with benefits such as paid time off, training, development, and performance-based bonuses.
  • Candidates should be eager to learn and grow within the insurance industry, and prior experience of at least one year is preferred.
Benefits:
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
ROLE DESCRIPTION:
Glenn Waterhouse - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.



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