RN Appointment Coordinator (Full-Time)

The RN Appointment Coordinator is responsible for the coordination of all appointments, clinics and related communication with staff, families and physicians on the Pediatric Complex Medical unit. This position will oversee the vaccine program for the inpatient children/young adults and provide professional nursing services to the children. Assists with personal care and skill development services as needed. As a member of an interdisciplinary team, this position works within the framework of physicians’ orders, care team guidelines, individualized care plans, professional and regulatory guidelines. 

• Attend and coordinate all aspects of children’s appointments. Facilitate physician communication pertaining to appointments both prior to and follow-up after. Facilitate coverage for appointments if not able to attend, both on the unit and for the appointment. Facilitate communication with transportation dept.
• Facilitate communication with care team members regarding appointments and related care issues.
• Ensure accurate and timely completion of pertinent documentation and orders relating to appointments.
• Ensure prior authorizations are completed.
• Oversee vaccine program for inpatient children and young adults. Provide back-up for Care Coordinator position when needed. Oversee all coverage and care coordination of clinics (Dental, Pulmonology).
• Complete all other duties as assigned

• Current valid license as a Registered Nurse in Iowa
• Five years nursing experience in the field of pediatrics and/or developmental disabilities.
• Experience in care coordination and program facilitation preferred.
• Maneuver within the physical work environment with some bending, stooping, reaching and light lifting.
• Documentation of current CPR/BLS certification
• Ability to communicate effectively in reading, writing, and speaking the English language

• Our work matters. We partner with families to help children with special healthcare needs live a great
• We’re not your average non-profit. We serve 5600 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.
• Our team members rock. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.
• Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help many team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.
• We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued and all feel safe and welcome.
• We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.