Site Director - Developmental Center (Full-Time)

ChildServe is seeking a visionary, results-oriented leader to join our team as the Site Director – Developmental Center. In this role, you’ll drive the overall success of our Developmental Center by leading programs, shaping processes, and ensuring operational excellence across all areas. This position is responsible for managing an inclusive environment within the Developmental Center which allows children with special healthcare needs receiving other services at ChildServe an opportunity to participate in childcare activities. 

How You’ll Have an Impact

• Ensure compliance with internal and external policies, regulations, and accreditations for each program within the Developmental Center.
• Ensure effective processes for intake/referral and assessments for children entering the day program and childcare services.
• Collaborate with ABA, outpatient therapy, nursing, and operations teams to ensure high-quality care for all children, while supporting timely day program enrollments and maintaining full census.
• Supervise the team through effective hiring, training, coaching, and performance management. Promote engagement and satisfaction to drive retention.
• Collaborate with the management team to identify opportunities for improvement.
• Ensure achievement of budget through effective oversight of authorizations, utilization, billing, and key business processes.
• Ensure facility needs are met through collaboration with facility support, managing work orders, and facility appearance standards.
• Effectively manage family feedback and concern resolution.

What You'll Need

• Bachelor’s degree in human services or child development related fields.
• Five years of experience in the field of developmental disabilities, child development, and/or autism.
• Five years of leadership experience. 
• First Aid and CPR certification.
• Ability to lift up to 35 lbs, be mobile within the classrooms and center as needed, and frequently bend, lift, reach, and stand.
• Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language.  

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)  

Make a Difference Every Day at ChildServe

• ChildServe partners with families to help children with special healthcare needs live a great life. 
• ChildServe is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.
• ChildServe’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
• Established in 1928, ChildServe proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year. 

ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email careers@childserve.org. ChildServe is an Equal Opportunity Employer.