Receptionist

Qualifications:

• 2–3+ years of receptionist/front desk experience, including substantial use of Microsoft Office Suite.
• Proficiency with Microsoft Office Suite, including Word, Excel, and especially Outlook.
• Strong customer service orientation with the ability to support internal and external stakeholders professionally.
• Accurate data entry skills and experience with order entry or order processing.
• Ability to handle purchase orders (POs) or similar transactional documents.
• Solid communication skills, both in person and over the phone, with a professional and courteous demeanor.

Job Description

This Receptionist provides front desk coverage and comprehensive administrative support in a small, close‑knit office within an industrial chemical manufacturing environment. The position serves as the first point of contact for visitors and callers, supports multiple departments with clerical and data entry tasks, assists with customer order and invoice processing, and helps keep the office running smoothly through organized scheduling, records management, and supply coordination.

Responsibilities

• Greet and welcome visitors, clients, and vendors at the front desk, providing a professional first impression and directing guests to the appropriate person or department.
• Answer, screen, and forward incoming phone calls, ensuring calls reach the correct staff member or department.
• Manage the general office email inbox and respond to messages in a timely and professional manner.
• Provide clerical support to all departments, including filing, photocopying, scanning, emailing, and data and order entry.
• Serve as backup for the Customer Service team by receiving customer order information when representatives are unavailable or when the team is short-staffed.
• Prepare, review, and distribute customer invoices accurately and on schedule.
• Receive, sort, and distribute daily mail, packages, and courier deliveries to appropriate recipients.
• Maintain a tidy and organized reception area and ensure common areas, such as the kitchen and meeting rooms, remain clean and fully stocked with necessary supplies.
• Monitor office and kitchen supply levels and place replenishment orders as needed to avoid disruptions.
• Coordinate and schedule appointments, meetings, and conference room bookings, and assist with managing staff calendars as directed.
• Draft, proofread, and format correspondence, reports, memos, and presentations on behalf of management and various departments.
• Maintain organized physical and digital filing systems, ensuring records are properly stored, labeled, and easily retrievable.
• Display and distribute promotional items and marketing materials for visitors and guests.
• Collaborate with a small office team to support daily operations and contribute to a positive, cooperative work atmosphere.
• Perform other administrative duties as assigned by supervisors, department leaders, or executive management to support business needs.
• Maintain regular, punctual attendance and reliably complete tasks during scheduled work hours.
• Occasionally lift and move packages or office supplies up to 25 pounds and handle related logistical tasks.

Work Environment

This role is fully on-site in a small office. Will work as part of a team of approximately five people in a relaxed, friendly environment where many employees have long tenure and there is a strong family feel and sense of camaraderie. Most interactions are with internal staff, vendors, and business visitors.

The position follows a standard schedule of 8:00 a.m. to 5:00 p.m.

This is a Permanent position based out of Joliet, IL.

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Joliet,IL.

This position is anticipated to close on Jun 18, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.