Community Support Specialist

POSITION OVERVIEW:

Under the direction and supervision of the program director/team leader, the Community Support Specialist (RSS) plays a key role providing hands on support, promoting recovery, and working collaboratively with multidisciplinary staff to help clients achieve independence and stability in the community. This position may be filled by a Mental Health Professional or a Certified Recovery Support Specialist (CRSS), with preference given to individuals with lived experience.

Salary: $40,000-$45,000

Hours: M-F, 3 weekdays and 2 evenings

Location: Joliet, IL

REPORTS TO:

Site Supervisor

NETWORK OR DEPARTMENT:

Network 9

ESSENTIAL FUNCTIONS:

• Provides hands-on assistance to help clients achieve independence and stability in the community
• Links participants to community resources, assists with housing, transportation, benefits, and finances, and monitors medication adherence
• Monitors progress toward recovery goals.
• Facilitates engagement and continuity of care by coordinating with other CSC team members
• Participates in weekly team meetings and ongoing consultation with the Team Leader
• Facilitates development of an appropriate plan of action that will ensure the safety and comfort of those in crisis.
• Utilizes and teaches techniques for problem solving, identifying and combating negative self-talk, identifying and overcoming fears in both one-on-one and group settings
• Promotes participants’ use of self-directed recovery tools
• Role model for effective coping techniques, self-help strategies, and self-care
• Recognizes and reports progress participants make toward meeting objectives
• Supports guests in creating a Wellness Recovery Action Plan (WRAP) or Peer- to-Peer plan
• Ability to recognize and take appropriate action with high-risk indicators
• Supports participates in developing empowerment skill through self-advocacy to combat stigma
• Conducts outreach and follow up with guests
• Maintains service documentation
• Other duties as assigned

SKILLS AND ABILITIES:

• Ability and knowledge of basic computer programs for service documentation and report writing
• Strong communication skills and comfort with public speaking
• Teaching skills, non-judgmental personality, and empathic listening skills

PHYSICAL DEMANDS:

• Remain in a stationary position, often standing or sitting for prolonged periods
• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
• Physical activities that could be used include: pulling, pushing, standing, grasping, stooping, crouching, reaching, lifting, and repetitive motion.

QUALIFICATIONS:

• Bachelor’s in Degree in Psychology, Social Work, or related field or current CRSS or desire to pursue CRSS state certification
• WRAP Certification or desire to pursue WRAP Certificate
• Completion of Quality Behavior Solutions (QBS) Safety Care training, CPR, and First aid (upon hire).

Benefits:

• Health, Vision, Dental, and Life insurance
• Educational Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year-End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)

CLASSIFICATION:

Non-Exempt

DISCLAIMER:

Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.

STATEMENT:

Trinity Services, Inc. is an equal opportunity employer.  In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates.  Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.  Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations.