Medical Patient Access Representative

Description

The Medical Patient Access Representative serves as the first point of contact for patients and visitors, providing exceptional customer service while supporting efficient day-to-day clinic operations. This position performs a variety of front-office and administrative duties, including patient check-in and check-out, appointment scheduling, insurance verification, medical record maintenance, and payment processing.

The ideal candidate is professional, dependable, detail-oriented, and committed to creating a welcoming and positive experience for every patient.

Schedule & Perks

• Full-time schedule: Monday–Thursday, 8:00 AM–5:30 PM; Friday, 8:00 AM–2:00 PM 
• Up to 200 hours (5 weeks) of PTO each year 
• 403(b) retirement plan with employer match 
• Comprehensive benefits package 
• Paid holidays
• Meaningful, mission-driven work serving your community

Requirements

1. High school graduate or equivalent

2. 6 months of customer service/reception experience

3. Basic office skills, including working knowledge of Microsoft products 

Preferred Qualifications

1. 1+ years of experience in a healthcare setting

2. EMR experience 

3. 1+ years of experience in FQHC setting 

4. Bilingual (Spanish) 

5. Graduate of certified medical office training course, CNA or Medical Assistant

Join a team committed to expanding access to quality healthcare and strengthening the well-being of your community.