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Description
The Production Controller (Inventory Cycle Counter) plays a critical role in maintaining the integrity of warehouse operations by leading inventory cycle counts and monitoring material movements. Acting as the site’s "Purveyor of Inventory," this individual ensures precise tracking and accountability of all items, driving a culture of accuracy and operational excellence.
Essential Duties and Responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.
- Ensures inventory accuracy by verifying warehouse locations and material balances
- Conducts physical counts and compares results to system records to maintain alignment
- Investigates inventory discrepancies through root cause analysis and drive timely resolutions
- Escalates discrepancies exceeding quantity and value thresholds to the supervisor for review
- Identifies and reports damaged products or hazardous conditions within the warehouse to leadership
- Safely and effectively operates all power equipment, including but not limited to Powered Industrial Trucks (PITs), electric/manual pallet jacks, and scissor lifts, supporting Whisker’s Zero-Incident Safety Culture
- Maintains a strong commitment to safety practices at all times while on Whisker property
- Actively participates in daily and weekly department meetings to drive continuous improvement
- Supports continuous improvement initiatives by identifying opportunities to enhance inventory accuracy and warehouse efficiency
- Collaborates closely with warehouse, inventory, and operations teams to ensure smooth material flow and system integrity
- Utilizes warehouse management systems (WMS) and reporting tools to record counts and discrepancies accurately
- Adheres to company policies, standard operating procedures (SOPs), and compliance requirements related to inventory and safety
- Assists in preparing inventory reports and cycle count metrics for leadership review
- Performs additional duties and special assignments as needed to support warehouse operations
Requirements
- High school diploma or equivalent required; associate’s degree preferred
- 1–2 years of experience in warehouse operations, inventory control, or a related field
- Working knowledge of ERP and/or Warehouse Management Systems (WMS); SAP experience preferred
- Strong basic data entry skills with attention to detail and system accuracy
- Ability and willingness to travel to offsite storage locations as needed
- Certification to operate powered equipment, including but not limited to Powered Industrial Trucks (PITs), electric/manual pallet jacks, and scissor lifts (certification available on-site through Whisker)
- Demonstrated ability to work independently as well as collaboratively within small teams
- Excellent written and verbal communication skills, with the ability to communicate effectively across all levels of the organization
- High degree of initiative, self-motivation, and ability to inspire a proactive, results-driven approach in others
- Ability to maintain professionalism in a fast-paced environment with frequent interactions and interruptions
- Commitment to maintaining the confidentiality of proprietary and sensitive information
- Ability to build and maintain cooperative working relationships with team members and cross-functional partners
- Comfortable working in an office environment that includes pets (cats and dogs)
- Ability to stand and walk for extended periods of time
- Ability to lift, carry, push, or pull up to 50 pounds safely and without assistance
- Ability to perform repetitive motions including bending, reaching, and climbing as needed
Not Required but Nice to Have!
- SAP or other type of ERP experience
- Working experience in a manufacturing environment
- Google Suite including Google Docs, Sheets and Slides experience
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