Senior Clinical Specialist - CAS, Kalamazoo - MI

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.  

CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.    

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.          

Primary Responsibilities 

• Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.     

• Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance 

• Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support) 

• Educational Support 

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures. 

• One-on-one training sessions   

• In-service education programs   

• Seminars and/or outside symposiums 

• Assists RM and field training department in educating/training new Clinical Specialists and Account Managers 

• Provides training and resources for hospital staff to enable them to conduct training for their personnel   

• Sales Support 

• Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up 

• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support 

• Promotes the safe and effective use of Medtronic CAS products and related procedures 

• Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. 

To learn more about Inclusion & Diversity at Medtronic Click Here 

Must Have Minimum Requirements 

To be considered for this role, please ensure these minimum requirements are evident on your resume. 

• High School diploma PLUS a minimum 8 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field  

OR 

• Associate degree PLUS a minimum of 6 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field 

OR 

• Bachelor degree PLUS a minimum 4 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field 

Preferred Qualifications: 

• Preference will be given to local qualified candidates and candidates with Medtronic experience 

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years’ work experience in cardiac field, hospital/clinic or sales 

• Pacing school/ATI-like training program in addition to BQs 

• Proven track record with technical training assignments 

• Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support 

Additional Job Requirements: 

• Environmental exposure to infectious disease and radiation 

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise 

• Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight 

• Must have a valid driver’s license 

• Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers 

• Must be able to stand/sit/walk for 8 hours a day 

• Must have a valid driver’s license 

• Must be able to drive approximately 75% of the time within assigned territory and may require overnight travel. 

Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.  

CARDIOVASCULAR PORTFOLIO:   

Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.