Delivery Dispatcher

House of Dank Holdings, LLC

Posted 6 days ago, valid for 19 days

Kalamazoo, MI, US

Competitive

Full Time

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Sonic Summary

The Delivery Dispatchers are responsible for assisting in order fulfillment, route scheduling, and communication during the cannabis delivery process.
Key responsibilities include entering information into the POS system, verifying customer eligibility, and preparing customer orders.
Candidates should possess excellent computer and multitasking abilities, along with clear communication skills.
While experience in dispatching is preferred, training will be provided for those without prior experience.
The position requires applicants to be at least 21 years old, with a salary of $XX,XXX per year.

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

What you'll do...

Enter information into POS system, verify customer eligibility and identification
Follow strict processes and procedures while preparing product
Fulfill and prepare customer orders
Schedule and route customer deliveries for drivers
Create delivery manifests for orders
Communicate directly with delivery driver to coordinate orders and deliveries
Communicate any order issues with customers via phone
Cross train on other positions as required

What we're looking for...

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