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JOB TITLE: Human Resources Director
DEPARTMENT: Human Resources
REPORTS TO: Executive Director of Human Resources
FLSA STATUS: Exempt
LOCATION: All
POSITION SUMMARY:
The HR Director provides strategic and operational leadership to align human resources initiatives with the mission and goals of Family Health Center. This role is responsible for fostering a community reflective, compliant, and performance-driven culture that supports high-quality patient care and equitable outcomes.
KEY RESPONSIBILITIES:
- Develop and implement HR strategies that support clinical operations, community health initiatives, and compliance requirements.
- Ensure compliance with federal and state employment laws, HRSA requirements, HIPAA, and OSHA regulations.
- Oversee credentialing and privileging processes for clinical providers.
- Lead recruitment and retention efforts for medical, administrative, and executive talent.
- Oversee compensation and benefits programs, including management of grant-funded salary structures.
- Direct employee relations, investigations, and conflict resolution practices in alignment with labor law and organizational values.
- Support workforce planning, organizational development, and succession planning. Support training and development initiatives across all levels of the organization.
- Lead performance management processes, including goal setting, appraisals, and corrective action protocols.
- Collaborate with finance and compliance teams on HR-related audits, reports, and grant management.
QUALIFICATIONS:
- A Bachelor’s Degree in Human Resources or related field from an accredited college or university is required. Master’s Degree is preferred.
- A minimum of seven (7) years of progressive experience in managing the Human Resources functions is required, or an equivalent amount of education and experience.
- Active certification as PHR or SPHR is preferred in addition to experience in health care or human service-related organizations.
HR DIRECTOR COMPETENCY MATRIX- FQHC ENVIRONMENT
COMPETENCY AREA | KEY SKILLS & KNOWLEDGE | PROFICIENCY LEVEL |
Regulatory Compliance | HRSA, FTCA, HIPAA, FMLA, ADA, EEO, OSHA, Credentialing/Privileging Protocols | Expert |
Talent Acquisition & Retention | Recruiting in underserved areas, provider shortage strategies, cultural fit assessment | Advanced |
Employee Relations | Conflict resolution, burnout prevention strategies | Advanced |
Strategic HR Leadership | HR strategy alignment with clinical priorities, workforce planning, executive consultation | Expert |
HR Operations & Systems | HRIS/payroll systems (e.g. ADP), policy development, performance appraisal design | Advanced |
Training & Development | Compliance training, supervisory skills, leadership development | Intermediate to Advanced |
Benefits & Compensation | Plan design, cost analysis, total rewards strategy, grant-funded salary structures | Advanced |
Community Health Integration | Understanding of social determinants of health, health equity practices, staff alignment with community engagement goals | Intermediate |
Data Analysis and Reporting | HR Metrics, Workforce data, turnover/retention analysis, compliance audit support | Intermediate |
Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.
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