Bank Facilities & Security Manager, AVP

At nbkc our spaces matter, they’re where our people connect, collaborate, where our customers connect with us, and where our culture comes to life.

We’re looking for a Bank Facilities & Security Manager to take ownership of the day-to-day experience, maintenance, and evolution of our physical locations. This is an opportunity for an experienced facilities professional who enjoys everything from overseeing a major buildout to noticing the small things that make a workplace feel cared for.

This role is heavily focused on facilities management, with responsibility for supporting multiple locations and partnering closely with contractors, property managers, landlords, vendors, and internal teams. You’ll also oversee key components of our physical security program.

️ What You’ll Do

Own facilities operations across multiple nbkc locations, ensuring our spaces are safe, functional, well maintained, and ready for our teams and customers.
Serve as an on-the-ground point person for major facilities projects, including new locations, renovations, remodels, and after construction initiatives.
Build strong relationships with general contractors, superintendents, property managers, landlords, and vendors to keep projects and maintenance work moving.
Regularly visit and inspect locations, identifying needs proactively rather than waiting for a maintenance request.
Develop and manage preventative maintenance schedules and standards across our locations.
Manage facilities requests through ServiceNow from initial request through completion, keeping stakeholders informed along the way.
Coordinate maintenance and project work around business operations to minimize disruption to employees and customers.
Manage facilities vendors, contracts, invoices, and budgets, including contract renewals and negotiations as appropriate.
Partner with internal teams on workplace improvements, branch projects, branding initiatives, events, and other facility needs.
Support setup and teardown for company events and jump in when hands-on help is needed.
Oversee physical security responsibilities including access badges, cameras, alarm response, security documentation, audits, annual training, and incident support.
Lead and support a direct report within the facilities function.

What You’ll Bring

5+ years of experience managing facilities across multiple locations for an organization.
Demonstrated experience overseeing construction, renovation, relocation, or significant facilities projects.
Working knowledge of building systems and trades, including HVAC, electrical, plumbing, and general construction, allowing you to communicate effectively with property management partners.
Strong project management skills and the ability to keep multiple projects, requests, vendors, and priorities moving at once.
Comfort using technology and work management systems to organize, document, and track work.
Excellent communication skills and a commitment to keeping stakeholders informed, even when the answer is simply, “I’m on it, and here’s when you can expect an update,”
Sound judgement and the ability to recognize what you can solve independently and when an issue needs to be escalated or requires additional stakeholders.
Strong attention to detail and the ability to work independently in a fast-paced environment while maintaining welcoming, functional, and well-maintained spaces.
A collaborative, approachable style paired with the confidence to hold vendors and contractors accountable.
Experience with physical security programs, access control, cameras, alarms, or related responsibilities.

⭐Bonus Points

You’ve managed facilities for a bank, financial institution, or another organization with a distributed branch or office network.
You’ve supported a major office move, new location buildout, or ground-up construction project.
You’ve worked closely with general contractors and construction superintendents and are comfortable spending time on site during active projects.
You’ve used the ServiceNow platform to manage facilities requests, work orders, and ongoing maintenance.
Experience leading, coaching, or developing facilities team members.

Ready to help shape and maintain the spaces where nbkc's culture comes to life? We'd love to hear from you.

Why nbkc?

We're a community-driven bank with a startup spirit, and that creates opportunities to do meaningful work, build strong relationships, and make a lasting impact.

At nbkc:

You'll have ownership of the facilities and security experience across our locations and the opportunity to make a visible impact
You'll partner with leaders, vendors, property managers, and teammates across the organization to bring projects and improvements to life
You'll help shape the future of our physical spaces through renovations, new locations, workplace enhancements, and ongoing facilities initiatives
You'll play a key role in protecting our people, customers, and facilities through strong physical security practices
You'll have a voice that matters and autonomy to identify opportunities and drive solutions
You'll work alongside smart, collaborative people who genuinely care about each other and the employee’s experience

And the benefits don't hurt either:

4 weeks PTO + 12 holidays + your birthday off
401(k) with generous match and immediate vesting
Multiple health plan options (HSA, PPO, FSA)
Paid parental leave
Wellness programs and onsite gym
Paid volunteer time
Anniversary awards at 3 and 5 years
Paid 4-week sabbaticals at 10, 18, and 25 years
Flexible work options that support work-life integration

Apply today and help shape the future of work at nbkc.

Our Hiring Process 

We carefully review every application and, if your background appears to be a strong match, we'll reach out with next steps.

We believe the interview process should be flexible and respectful of your time. Depending on the role and stage of the process, that may look like an introductory phone conversation, a virtual meeting, or even a cup of coffee to get to know each other better.

Throughout the process, we're committed to keeping you informed, providing timely updates, and ensuring you have a positive candidate experience from start to finish.

We're pretty proud to work here, and we think you will be too.

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation

Learn more about this Employer on their Career Site