Coffee Shop Supervisor

Property Description

Located in the dynamic heart of the U.S., our hotel blends laid-back luxury with endless entertainment. With an outdoor resort-style pool, family-friendly activities, versatile meeting and event spaces, retail locations, and Margaritaville-inspired restaurants and bars, you'll create unforgettable experiences for our guests. Kansas City, celebrated by Travel + Leisure, the Wall Street Journal, and the New York Times, offers a rich array of outdoor activities, cultural attractions, sports venues, and major events. Join our high-energy team and help guests enjoy everything this growing city has to offer while embracing the Margaritaville state of mind.

Apply now to be part of the Margaritaville Hotel Kansas City family and elevate your career to new heights!

Overview

We are seeking a passionate and guest-focused Coffee Shop Supervisor to join our team in delivering an exceptional experience for every customer. As a Coffee Shop Supervisor, you will support the Coffee Shop Manager in training and developing team members while overseeing the day-to-day operations of the coffee shop. You will be responsible for ensuring smooth service flow, maintaining high standards of coffee quality and presentation, managing staff performance, and creating a warm, welcoming atmosphere.

The ideal candidate will have proven experience in a coffee shop or hospitality environment, strong leadership skills, and a genuine passion for coffee and customer service. You are energetic, approachable, detail-oriented, and thrive in a fast-paced setting. If you love creating memorable customer experiences and inspiring a team to perform at their best, we would love to hear from you.

Qualifications

• Bachelor's degree in Hospitality or related field preferred
• Proven experience as a host, server, or cashier; supervisory experience preferred
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Knowledge of restaurant operations, including inventory management and cost control
• Excellent problem solving skills & ability to multi-task
• Prior cash handling & experience with MICROS POS system
• TIPS, CPR & Serve Safe certification preferred
• Understanding of food safety and hygiene practices
• Proficient in MS Office and POS systems
• Ability to work flexible hours, including nights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.