Summary
The Commercial Loan Accounting Supervisor oversees a small team within Loan Operations responsible for loan transaction processing, loan accounting, and servicing activities across the bank’s loan portfolio. This role supports commercial, business, participation/syndication, and select consumer loan functions, ensures accurate general ledger reconciliation and reporting, and contributes to efficient, compliant loan operations.
Responsibilities
- Supervise and support Loan Operations associates performing loan accounting, transaction processing, and servicing activities across commercial and consumer loan portfolios.
- Coordinate daily workflow and assign work to ensure timely and accurate processing of loan transactions and related accounting activities.
- Oversee key loan accounting functions, including wire processing, transaction posting, general ledger reconciliation, and system maintenance.
- Support loan lifecycle events such as loan closings, advances, charge-offs, OREO transfers, and loan payoffs.
- Review and maintain loan-related reports and assist with required internal, regulatory, and investor reporting, including SBA and consumer loan collections reporting as applicable.
- Provide operational support for participation and affiliate loan activities, as needed.
- Leverage RPA and AI-driven tools to automate repetitive tasks, enhance workflow efficiency, and drive ongoing improvements and monitoring of loan operations processes.
- Ensure adherence to bank policies, procedures, and regulatory requirements.
- Supervise, coach, and develop associates through regular feedback, training, and performance management; typically supervises 1–4 associates.
- Participate in team meetings, departmental projects, and cross-functional initiatives to improve service quality and operational efficiency.
- Conduct regular meetings and provide frequent feedback to associates to develop them and provide a career path.
- Protect all client and bank information confidentially and follow all company policies.
- Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
- Other specified duties as assigned.
Compensation & Benefits
The Commercial Loan Acctng Supv position pays a minimum of $35.50 per hour.
Full‐time associates are eligible for our benefits package:
- Medical
- Dental
- Vision
- 401(k) plan
- Company paid life insurance
- Short and Long-term disability insurance
- Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Skills
- Strong attention to detail and ability to complete work accurately.
- Ability to organize work and strong time management skills
- Detail oriented, analytical, organized, and a problem solver able to work both independently and in a team environment.
- Strong written and verbal communication skills, required.
- Proficient in Microsoft Office suite of products.
- Familiarity with RPA platforms (e.g. UiPath) and AI driven tools (e.g. Microsoft Copilot)
Education & Experience
- High school diploma or equivalent, required. Bachelor’s degree in accounting, finance, or business administration, preferred.
- 7 + years accounting, banking, or commercial & syndication loan experience, preferred.
Physical Requirements
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
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