Condition Report Writer

Description

POSITION SUMMARY:

To provide accurate, timely appraisal of damage on all Commercial Accounts or dealer vehicles brought into the auction, under the guidelines established by customers and the auction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Visually evaluate the exterior of a vehicle for paint and body, structural/unibody, and mechanical damage, accurately notate damage in the system electronically.
• Visually evaluate the interior of a vehicle for damage, accurately noting damage in the system.
• Test drive vehicle; note any mechanical or drive issues.
• Photograph vehicle and damage area according to each consignor’s specifications, document as requested by consignor, and accurately enter into system.
• Maintains a high level of confidentiality.
• Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company.
• Contributes to effective operations by providing support where and when as needed on sale/customer promotion dates.
• Performs other duties as assigned or requested to assure optimum service levels.
• Know and understand each Commercial or Dealer Account customer’s specific requirements for condition reporting.
• Assist in sale day inspections as needed

QUALIFICATIONS AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and or Experience

High school diploma or equivalent, minimum six months to one year experience estimating auto body damage, mechanical diagnostic experience, requires the ability to produce high quality, accurate work. Industry experience preferred, Demonstrated ability to manage multiple priorities.

LANGUAGE SKILLS

Requires the ability to read, communicate and interpret information accurately in the English language.

Employee must demonstrate the ability to interact tactfully and positively with customers, vendors, staff and management.

REASONING ABILITY

This position requires the ability to apply common sense understanding to carry out instructions furnished in writing, oral, schedule or diagram form. The ability to deal with problems in standardized situations is essential. The ability to use sound judgment is necessary.

LICENSES/CERTIFICATION

Valid Drivers License