This position is responsible for maintaining general office amenities and conference/meeting rooms; servicing internal and client/vendor meetings (including catering); and supporting larger company-sponsored events. Will be responsible for trouble shooting any technical issues that arise before and during all meetings. This position also provides support for other office service functions as necessary.

Job Responsibilities

General office amenities

Daily inspection of mail rooms, kitchens and meeting/conference rooms
Ensure all hospitality & office support items are appropriately stocked in all shared areas (coffee, tea, creamer, sugar, etc., as well as supplies such as utensils, paper towels, cleaning supplies, etc.)
Order all hospitality items as necessary
Ensure kitchens are clean and organized (including loading and unloading all dishwashers)

Conference/meeting rooms

Set up conference rooms for meetings as directed, including evening events
Stock items as needed and relay conference room concerns to the appropriate party
Trouble shoot any technical issues with mechanical blinds and screens, along with problems pertaining to video conferencing

Meeting support & catering

Adequately plan for all catering requirements as requested for meetings
Order food and accept food deliveries as requested for meetings
Timely prepare rooms to serve meals during meetings
Effectively communicate any issues to the impacted parties
Refresh beverages throughout meetings as requested
Be available to support breakfast, lunch and evening meetings
Maintain caterer contact information
Be available for trouble shooting technical issues

Event support

Be available to support larger company-sponsored events as requested by Event team/Associates

Other responsibilities

Provide backup support to other areas of office services as workload allows
Work short-notice overtime as needed
Communicate clearly to the IT department any problems that are beyond your capability

Job Competencies

High school diploma or equivalent education
Previous office hospitality experience preferred, but not required
Ability to operate alphanumeric keyboard
Ability to communicate clearly and effectively
Ability to multitask effectively
Ability to troubleshoot technical issues during meetings
Ability to set priorities and follow through assignments with minimal supervision
Physical ability to lift materials, boxes and other items weighing up to 50 pounds
Physical ability to stand, walk and/or sit for prolonged periods

Learn more about this Employer on their Career Site

Hospitality Associate