International Operations Specialist

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

About This Job

The main purpose of this job is to process Letter of Credit transactions, including but not limited to Standby Letters of Credit (LC), Import or Export LCs, and Documentary Collections in compliance with regulatory requirements and Bank policy.

Essential Functions

• Examine document language to ensure compliance with letter of credit requirements

• Communicate potential issues to corporate customers, correspondent banks (both domestic and foreign), freight forwarders, and Commerce Bank personnel

• Relay discrepancies to customers and adhere to bank regulated timelines

• Meet department quality, productivity, and timeliness measurements

• Perform other duties as assigned.

Knowledge, Skills & Abilities Required

• Intermediate knowledge of on the regulations and rules that govern all letters of credit, including knowledge of best practices

• Ability to work in a fast-paced, deadline-driven environment.

• Exceptional customer service skills

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

• High school diploma or equivalent combination of education and experience required

• Bachelor's degree in business or finance preferred

• Letter of Credit and International Banking experience preferred

**Hybrid Schedule: In office 3 days per week

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the International Operations Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $21.40 to $24.50 per hour.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

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