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The Marketing Communications Manager connects Lockton’s Digital Office with the Marketing & Communications team, helping to highlight AI, data, digital, and analytics initiatives. This position assists with brand consistency, develops materials for internal and external audiences, and helps boost awareness of Lockton’s digital strategy.
Key Responsibilities
Communications (Internal & External):
• Guide the development of comprehensive strategic communications campaigns that align with the Digital Office, including sales enablement, internal awareness initiatives, and successful product launches. Provide recommendations on best practices and emerging trends to maximize impact.
• Consult with internal stakeholders to support organization-wide awareness strategies for Digital Office initiatives, tools, and capabilities, ensuring communications are targeted, relevant, and aligned with business priorities.
• Serve as a strategic advisor in constructing cohesive messaging frameworks that maintain consistent alignment across regions, business lines, and departments. Offer insights to refine tone, positioning, and audience engagement.
• Partner with Corporate Communications to strengthen thought leadership, identify media opportunities, coordinate public announcements, and guide storytelling initiatives that showcase Lockton’s advancements in digital innovation.
• Contribute to the development of collateral, including but not limited to articles, client communications, and market-facing educational content.
Brand Stewardship:
• Ensure alignment of messaging, positioning, and visual elements with enterprise brand standards.
• Act as the brand manager for the Digital Office, maintaining accuracy, consistency, and clarity in all internal and external communications.
• Contribute to the development of content for web pages, product collateral, presentations, and sales enablement tools.
Event Management:
• Contribute to the strategic planning of all events associated with the Digital Office, including town halls, FAQ sessions, training programs, industry gatherings, and internal meetings or conferences.
• Establish and manage comprehensive event timelines and schedules.
• Oversee and enhance the registration process by building event pages, preparing reports, communicating with attendees, resolving issues, and analyzing post-event data.
Cross-Functional Collaboration:
• Provide strategic guidance to Brand, Creative, and Content teams to ensure that digital narratives are visually compelling and consistent with enterprise messaging.
• Advise the Marketing Operations team on digital asset management and governance, presenting analytics insights, and overseeing governance of materials related to the Digital Office.
• Partner closely with Digital Office leadership, anticipating communication needs and recommending proactive strategies that align with organizational priorities. Offer counsel on timing, messaging, and stakeholder engagement to maximize impact.
• Five+ years of experience in marketing communications, product marketing, or related disciplines, with a preference for backgrounds in professional services, financial services, or technology.
• Demonstrated ability to distill complex technical concepts (AI, analytics, data platforms) into clear, simple, and compelling narratives.
• Exceptional writing, editing, and storytelling capabilities.
• Highly skilled at developing sales enablement materials, pitch decks, and enterprise-level communication assets.
• Ability to manage multiple stakeholders and excel within highly fast paced settings.
• Experienced in operating effectively in both strategic and hands-on roles.
• Strong project management and organizational competencies.
• Meticulous attention to detail across content creation, design, production, delivery, communications, and marketing activities.
• Proven track record of consistently meeting deadlines.
Personal Attributes:
• Builder mindset—comfortable creating structure, tools, and materials from scratch.
• Curious, proactive, and able to anticipate communication needs.
• Strong relationship skills and the ability to gain trust from technical and business partners.
• Detail-oriented, brand-conscious, and committed to clarity and consistency.
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