Patient Service Specialist II

Saint Luke’s Heart Transplant clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct. 

Shift Details: Monday - Friday 7:30-4pm

Responsibilities: 

• Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic 

• Greeting registering and scheduling patient appointments  

• Collecting patient copayments making appointment reminder calls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart 

• Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaininga pleasant and professional appearance and conduct. 

Why Saint Luke’s? 

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: 

• Medical health plans 

• Tuition reimbursement 

• Paid time off 

• Retirement contributions 

• Childcare center 

• Employee Assistance Program