Two Location Operations Manager for Tunnel Car Wash/Oil Change

SQUEAKY CLEAN

Operations Manager — Job Post & Interview Guide

Squeaky Clean is looking for a hands-on Operations Manager to oversee two car-wash locations, the Pennzoil 10-Minute Oil Change operation at 350 HWY, and Squeaky’s Dog Wash. This is not a desk-only management position. The right person will be comfortable working alongside employees, troubleshooting equipment, managing people and vendors, and taking ownership of the day-to-day details that keep the businesses open, clean, safe, staffed, supplied, and operating.

Compensation: Competitive salary based on experience, qualifications, mechanical ability, and management experience. 

Maintain a meaningful management presence at both car-wash locations and respond when staffing, equipment, weather, or customer issues require attention.Hire, onboard, train, schedule, coach, document, and when necessary terminate employees. Keep schedules at least one week ahead, with two weeks preferred.Review employee timecards and approve biweekly payroll; communicate PTO, commissions, reimbursements, and unusual payroll items to bookkeeping.Perform daily site and equipment walk-throughs; identify leaks, unusual sounds, low fluids, worn parts, chemical issues, safety concerns, and other problems before they become larger failures.Perform routine preventive maintenance and common repairs involving conveyor, vacuum, hydraulic, plumbing, chemical-delivery, and related car-wash equipment.Use basic electrical troubleshooting skills, including a multimeter, and know when a repair should be referred to a vendor or specialist.Maintain spare-parts, chemical, towel, cleaning-supply, oil-change, safety, and seasonal inventory; place orders and verify deliveries.Manage cash controls, deposits, register issues, purchase receipts, credit-card documentation, refunds, and month-end reporting.Oversee the 350 oil-change operation, including weekly oil inventory, filter inventory controls, service documentation, and vendor coordination.Resolve customer membership, payment, refund, and service concerns professionally and promptly.Maintain grounds, winter readiness, cleanliness, first-aid/safety supplies, and overall appearance of the properties.Use systems including ADP, Washify, eLube, Nayax, security systems, email, spreadsheets, and vendor websites/apps.

This is a salaried management role with a schedule driven by business needs rather than fixed office hours.Most Saturdays require work. Sunday is generally preserved as a regular day off when staffing allows.The manager must be available to respond to call-ins, repairs, weather, deliveries, payroll deadlines, and month-end responsibilities.The job requires working at both locations and occasionally covering employee duties when needed.

Dependable, self-directed manager who notices problems and acts before they become emergencies.Hands-on mechanical aptitude and comfort with routine equipment repair and preventive maintenance.Basic electrical troubleshooting ability; comfortable using a multimeter.Practical plumbing, hydraulic, and general repair ability is strongly preferred.Experience supervising employees, building schedules, handling attendance issues, and training staff.Strong judgment with cash, company purchases, inventory, vendor relationships, and business records.Comfort using computers, email, spreadsheets, POS systems, and employee/payroll software.Clear written and verbal communication with employees, customers, vendors, bookkeeping, and ownership.Customer-service judgment: able to de-escalate problems, investigate facts, document incidents, and resolve routine issues.Willingness to do the same work expected of employees rather than managing only from an office.

Both locations are reliably staffed and operating; equipment is maintained instead of being allowed to fail from neglect; employees know what is expected; supplies and critical spare parts are available; payroll and month-end deadlines are met; customer issues are handled promptly; and ownership receives timely, accurate communication when something requires their attention.