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Exciting opportunity for a Patient Care Navigator for our Gyn Oncology department on the Plaza!
- Full-Time; Days position!
- Ideal candidate will have a BSN and Oncology experience!
When doing intake:
Responsible for identifying patient needs following initial referral, effectively facilitating transition of care from referring provider to first appointment, identifying and addressing testing needs including imaging, labs, and referrals as needed, and ensuring all patient information is up-to-date and correct for a meaningful first visit. This position will also be required to participate in patient experience initiatives to elevate care for this patient population and stakeholders.
- Serve as the initial point of contact for new patient referrals as well as referring providers
- Screen for appropriateness of referrals
- Ensure appropriate and timely scheduling of new patient referrals
- Facilitate comprehensive transition of care from referring provider to first appointment
- Capture and organize new patient information
- Identify and address patient barriers to care
- Facilitate scheduling of imaging and lab testing appointments as well as additional referrals
- Communicate and educate the care process to new patients
- Act as an integral part of the shared decision-making and education process for new patients
- Collaborate with team to respond to the needs of outside referring hospitals, clinics, and providers
- Partner with the team in initiatives that elevate the patient care experience
- Effectively leverage and facilitate adoption of electronic resources to elevate the patient experience
- Partner with service line leadership to further develop and refine new patient intake processes
Applicable Experience:
2 years
Registered Nurse - Various
Bachelor's Degree
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
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