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Customer Service Rep (Work From Home)

Spade Recruiting
Posted 3 months ago, valid for 21 days
Location

Kansas City, MO 64188, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • The organization is a 100% union-label supplemental benefits company serving over 40,000 unions and associations internationally.
  • They are looking for candidates with strong verbal communication skills and a positive attitude, with or without customer service or sales experience.
  • The position involves handling communication with members, scheduling virtual appointments, and presenting benefit options.
  • The job offers a full benefits package, a 100% remote work environment, flexible scheduling, and weekly pay, along with performance-based bonuses.
  • Candidates should be legally authorized to work in the U.S. or Canada, and the role does not specify a required salary or years of experience.

About the Opportunity

We are a 100% union-label supplemental benefits organization, serving more than 40,000 unions and associations internationally. For over 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide long-term protection and peace of mind.

What You’ll Be Doing

  • Handle inbound and outbound communication with members
  • Schedule and confirm virtual appointments
  • Present benefit options to union members who have requested information
  • Assist with completing basic forms and required documentation
  • Maintain accurate records and follow quality-control standards
  • Use basic computer systems to manage client information
  • Participate in ongoing training and leadership development

Qualifications

  • Strong verbal communication skills
  • Positive attitude with a professional, energetic approach
  • Customer service or sales experience is an asset, but not required
  • Ability to build relationships and communicate clearly
  • Comfortable working with individuals and groups
  • Team-oriented and coachable
  • Able to interact professionally with management, team members, and clients
  • Legally authorized to work in the U.S. or Canada

What We Offer

  • Full benefits package
  • 100% remote work environment
  • Flexible schedule with work-from-home options
  • Weekly pay
  • Performance-based monthly bonuses
  • Leadership and advancement opportunities
  • Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other convention locations



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.