Racquet pro shop counter assistant

The Carriage Club

Racquet Club Counter Attendant - Evening Shift

Position: Racquet Club Counter Attendant
Department: Racquet Sports
Schedule: Part-Time, Evenings
Hours: 6:00 PM - 10:00 PM
Age Requirement: Must be 18 years of age or older

Position Summary

The Carriage Club is seeking a friendly, dependable, and service-oriented individual to work the Racquet Club counter during the evening hours. This position serves as a primary point of contact for members and guests using the Club's racquet facilities and is responsible for providing a welcoming, professional experience.

The ideal candidate is responsible, comfortable working independently, and able to provide excellent member service in a private club environment.

Essential Duties and Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with court information, reservations, and general Racquet Department questions.
• Answer the telephone and provide accurate information or direct calls as appropriate.
• Check members and guests in for scheduled activities.
• Assist with court assignments and monitor court usage as needed.
• Sell and distribute racquet merchandise, balls, beverages, and other items available at the counter.
• Maintain an organized, clean, and professional counter and lobby area.
• Communicate member requests, maintenance concerns, or unusual situations to Racquet Department or Club management.
• Help ensure Club policies and racquet facility rules are followed.
• Perform basic closing responsibilities at the end of the evening shift.
• Provide assistance with other reasonable Racquet Department duties as assigned.

Qualifications

• Must be at least 18 years of age.
• Dependable and able to consistently work the 6:00 PM to 10:00 PM evening shift.
• Friendly, professional, and comfortable interacting with members of all ages.
• Strong customer service and communication skills.
• Ability to work independently and use good judgment.
• Basic computer and point-of-sale skills or willingness to learn.
• Prior customer service, hospitality, retail, or club experience is helpful but not required.
• Knowledge of tennis, pickleball, or other racquet sports is a plus but not required.

What We Are Looking For

The Carriage Club places a high value on exceptional member service. The successful candidate will be someone who is reliable, personable, attentive, and takes pride in maintaining the standards expected at a premier private club.

This is an excellent part-time evening position for someone who enjoys working with people and would like to be part of a welcoming and active club environment.