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Customer Service Representative - State Farm Agent Team Member

Peter Fox - State Farm Agent
Posted 16 days ago, valid for 18 days
Location

Kansas City, MO, US

Salary

$40,000 - $50,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The position of Customer Service Representative at Peter Fox - State Farm Agent focuses on delivering exceptional customer experiences and supporting business growth.
  • Candidates should possess strong communication and interpersonal skills, along with a dedication to customer service and attention to detail.
  • Previous customer service experience is preferred, and applicants must be able to multitask effectively while maintaining accurate records of customer interactions.
  • The role offers a competitive salary, along with benefits such as health insurance, paid time off, and a 401(k) plan.
  • A minimum of one year of experience in customer service is typically required for this position.
Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ROLE DESCRIPTION:
As a Customer Service Representative with Peter Fox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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