Receptionist

Description:

• Operates a switchboard to route incoming calls and places outgoing calls
• Answers incoming communication line with professional warmth and courtesy
• Directs calls to destination without delay
• Takes detailed messages when caller cannot be connected to appropriate destination and leave written or voice message
• Follows through on messages to see that Associate received message in a timely manner
• Proactively maintains day-to-day information on the schedules of Associates, understanding when and where they can be reached
• Greets visitors, vendors, Clients, applicants and other visitors, and contacts appropriate Associate
• Directs guests to proper location
• Arranges transportation services when needed
• Provides administrative services to staff as needed
• Performs other responsibilities and duties as needed

Qualifications:

• Requires a high school diploma or related field and/or years of experience equivalent
• Strong computer literacy required; Keyboarding of 30 WPM
• Strong verbal and interpersonal communication skills required
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines
• Previous reception experience preferred
• Ability to travel by automobile and aircraft
• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
• Ability to work on a computer for a prolonged amount of time
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States