We are hiring an Intake Coordinator.
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- Answers phones and appropriately triages phone calls to Intake Team.
- Effectively communicates patient/referral information to appropriate Intake staff and branches.
- Obtains demographic and clinical information from clients, physician’s office and other referral sources to compile referrals.
- Researches coverage or pay source for each referral. Verifies commercial policies and HIQA.
- Obtains authorization for visits from insurance or Medicaid on EPSDT patients as appropriate. Updates insurance case manager on patient status and need for additional visits throughout the episode of care.
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- Minimum of high school education or G.E.D.
- Minimum of one (1) year experience in office procedures.
- Minimum of one (1) year insurance/medical experience.