Municipal Utility Worker II - Utility Field Specialist

Location: City of Keizer, Oregon
Department: Public Works, Water Division
Recruitment Opened: Monday, August 24, 2026

Application Deadline: Monday, September 7, 2026 at 11:59pm PST

Schedule: Monday through Friday (every other Friday off), in person (no remote)

Monthly Salary: $5,080.40 to $6,628.27

In-Person Panel Interviews: Wednesday, September 16, 2026

Keep Keizer's Water Moving. Keep Customers Connected.

Are you a hands-on problem solver who enjoys working outdoors, serving the public, and doing work that makes a difference every day? The City of Keizer is looking for a Utility Field Specialist to join our Water Division and help connect customers to essential water services, from setting up new service to responding to water system needs in the field.

This position combines fieldwork, customer service, water system knowledge, technology, safety, and problem-solving. You'll work directly with customers, investigate water-use concerns, perform utility locates, maintain and install meters, support the City's cross-connection program, and help protect the safety and reliability of our water system.

If you enjoy a job where no two days are exactly alike—and where your work has a direct impact on the community—you'll want to take a closer look.

About the Role

As a Utility Field Specialist, you'll serve as an important field connection between the City's Water Division, Utility Billing staff, and our water customers. You'll spend much of your time in the field investigating water-use concerns, responding to customer needs, maintaining water meters and infrastructure, and supporting essential water programs.

You'll perform water service turn-ons and turn-offs, meter reads, leak investigations, utility locates, and cross-connection inspections. You'll also coordinate the Division's meter and safety programs, use mobile GIS and asset management technology to document water system assets, and help educate customers and the community about water safety and conservation.

This is a hands-on position with a broad range of responsibilities. You'll work independently, make decisions in the field, interact directly with the public, and collaborate with Water Division and Public Works staff.

The position also participates in a rotational emergency on-call program and provides backup support for other Water Division functions.

Why You'll Love This Job

Every Day Is Different

You'll split your time between fieldwork, customer service, inspections, problem-solving, program coordination, and water system support. Your work won't be confined to a desk—or limited to doing the same task every day.

Make a Direct Impact

The work you do helps ensure Keizer customers receive reliable water service and helps protect the safety and integrity of the City's non-chlorinated water system.

Take Ownership

This position provides the opportunity to independently investigate water-use concerns, identify problems in the field, make appropriate decisions, and coordinate solutions.

Be Part of a Team That Values Safety

You'll play an active role in the Public Works safety program, including leading safety briefings, participating on the Safety Committee, and conducting safety inspections.

Serve Your Community for a Community That Cares

From helping a customer understand an unexpected water bill to educating community members about backflow prevention and water quality, you'll see the impact of your work firsthand. Keizer is recognized for being a welcoming community with a great volunteer spirit, family‑friendly neighborhoods, and easy access to the outdoor recreation Oregon is loved for all year long.

Key Responsibilities

• Perform water service turn-ons and turn-offs, meter reads, and field inspections in coordination with Utility Billing.
• Investigate high water bills, leaks, water loss, water pressure concerns, and other customer service issues.
• Perform utility locates for water and storm lines in accordance with applicable regulations.
• Install, maintain, repair, and replace water meters, meter boxes, lids, and related equipment.
• Identify potential cross-connection hazards and investigate irrigation systems, private wells, and auxiliary water supplies.
• Coordinate the Division's Meter Program, including special meter reads, meter removals, access issues, and repair or replacement needs.
• Coordinate the Department's Safety Program, including safety briefings, inspections, gas detection equipment, calibration records, and confined-space documentation.
• Use mobile GIS and asset management technology to document field conditions and maintain accurate water system asset information.
• Support public education and outreach regarding water quality, backflow prevention, water testing, cross-connections, and water system safety.
• Respond to water and other emergencies, including providing support and traffic control as needed.

What You Bring

In addition to the minimum qualifications, we are looking for someone who brings:

• A customer-service mindset and the ability to communicate professionally and respectfully with customers, coworkers, and the public—even in challenging situations.
• Strong problem-solving skills and the ability to investigate issues, identify appropriate solutions, and make sound decisions in the field.
• Water utility knowledge, including an understanding of water system operations, maintenance, inspection, and related procedures.
• A commitment to safety, including the ability to work safely in confined or hazardous conditions and in a variety of weather and work environments.
• Independence and initiative—the ability to plan and prioritize daily work while knowing when to seek assistance or coordinate with others.
• Comfort with technology, including computers, mobile GIS, asset management systems, and other tools used to document and manage fieldwork.
• Strong attention to detail when maintaining records, documenting field conditions, entering data, and communicating information.
• The ability to work as part of a cross-functional team and establish effective working relationships throughout the organization and with the public.
• Physical capability and willingness to perform hands-on fieldwork, including lifting, bending, kneeling, climbing, and working outdoors in varying weather conditions.

Minimum Qualifications

• High school diploma or general education equivalency (GED); and
• Three (3) years of full-time experience in water, sewer, stormwater or related customer service experience; or
• Any equivalent combination of education and experience which provides the knowledge, skills, and abilities to perform the essential functions and responsibilities; and
• Valid Oregon driver license; and
• Oregon Health Authority (OHA) Water Distribution I Certification; and
• FEMA NIMS IS 100, 200, and 700 Certifications; and
• Residence must be within a 35-minute drive time to City shops.

The City’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We encourage individuals with non-traditional skill sets and experiences to apply and demonstrate how their skills and experience meet the minimum qualifications.

Pay & Benefits

• Monthly Salary: $5,080.40 to $6,628.27. This position is eligible for merit increases each fiscal year.
• Retirement: The City contributes 6% of gross earnings into employee deferred compensation (457(b)) retirement accounts from day 1. No matching required!
• Benefits: Medical, dental, and vision plans, term life, long-term disability insurance, FSA, paid time off (sick, vacation, personal leave, and holidays), PERS retirement, retirement health savings, fitness incentive program, and even access to an on-site massage chair! See our fantastic insurance benefits here.
• Language Incentive: 5% pay incentive for Spanish-speaking candidates.

Join Us in Keizer!

The City of Keizer welcomes applicants with diverse and non-traditional backgrounds. If you’re a hands-on problem solver who enjoys serving the community, working in the field, and helping ensure safe and reliable water service, we invite you to apply!

How to Apply

• Submit your resume and completed supplemental questions through the City of Keizer’s BambooHR system by the closing date. If you are a first‑time user, you will be prompted to create a BambooHR account before uploading your materials.
• Bilingual (English/Spanish) candidates and Veterans are encouraged to apply.
• Veterans requesting Veteran’s Preference must provide required paperwork; upload in BambooHR.
• Requests for accommodation under the Americans with Disabilities Act must be submitted in writing prior to the closing date of this announcement.
• All employment offers are contingent upon successful completion of a background investigation, medical exam (spirometry, audiometry, Titmus, and physical demand testing) & non-DOT drug testing.

What to Expect After You Apply

• Confirmation Email: After submitting your resume and supplemental questions through BambooHR, you will receive an email confirming that your application materials were successfully received.
• Initial Screening: Human Resources will review your application materials to verify that minimum qualifications are met and that all required information has been submitted.
• Interview Invitations: Candidates selected to move forward will be contacted by email to schedule an interview. Depending on the recruitment, this may include one or more interview rounds.
• Final Selection & Conditional Offer: Finalist(s) will receive a conditional job offer pending successful completion of required background checks and pre‑employment steps.
• Status Updates: Status updates will be posted on the City’s Current Job Openings page throughout the recruitment process.

For questions or accommodation requests, reach out to our Human Resources Department via email at HR@KeizerOR.gov or via phone at 503-856-3419.

Join us in protecting Keizer's water and serving our community!