At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.

If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you.

Job Title: Inside Sales

FLSA Status: Non-Exempt

Reports to: Store Manager (or similar position)

Job Type: Fulltime

POSITION OVERVIEW

Identifies customer needs through communication and proper inspection processes. Communicates identified needs and gives suggestions in a professional manner back to the customer.

JOB RESPONSIBILITIES

Provide outstanding customer service in person and on the phone
Quote prices (via computer) in response to customer requests
Maintain company and store goals in relation to: CFNA applications, tire units, alignment units, and lube ticket averages.
Inspect and diagnose service, tire, and automotive repairs problems, communicate necessary repairs and/or replacement of tires.
May be required to support alignments, lube shop and tire shop.
Work with Salesmen to ensure their account requirements are communicated and met.
Notifies customer on special order follow-up.
Identifies ways to maximize new sales opportunities within the existing customer base and executes that plan. Recommend additional preventative services to customers.
Monitor customer wait times to ensure customer satisfaction
Maintain a clean and neat work area
May assist with the administrative duties, inventory function; receiving, warehousing, delivery
May assist with picking up and delivering vehicles for customers.
Obtains monthly sales and GP goal (goal set by store manager)
Obtains monthly unit goals (goals set by store manager)
Supports company safety, professional and operational standards and adheres to all audit requirements.
Other duties as assigned.

COMPETENCIES AND SKILLS

Office Skills
Customer Service
Organization skills and attention to details

QUALIFICATIONS – required.

Valid Driver’s License and Insurable Driving Record
Minimum of 1-2 years’ tire experience and sales experience
High school diploma or equivalent (preferred).

COMPENSATION & BENEFITS

Comprehensive benefits package including health, dental, vision, ESOP and retirement plans.
Paid time off (PTO) and paid holidays

ESSENTIAL PHYSICAL & ENVIRONMENTAL FUNCTIONS

Physical Demands:

Standing: 80% | Walking: 15% | Sitting: 5%
Frequent bending, stooping, squatting, kneeling, twisting, and walking on uneven surfaces
Frequent lifting/carrying: up to 50 lbs
Frequent use of hands and fingers for grasping and dexterity
Constant visual, auditory, and verbal communication required

Work Environment:

Frequent exposure to noise, dirt, dust, mechanical vibration, fumes, and outdoor conditions

Occasional work in extreme heat/cold or wet/humid environments
Occasional hazards due to mechanical equipment, moving objects.

Equipment Operated:

Company-provided software and system for work orders and inventory
Tire machines, compressors, air tools and hand tools
Required to use protective gear (PPE)

Compliance & Acknowledgment - This position must be performed with or without reasonable accommodation. Commercial Tire complies with the Americans with Disabilities Act (ADA) and will consider reasonable accommodations for qualified individuals to perform the essential functions.

Learn more about this Employer on their Career Site

Inside Salesman

POSITION OVERVIEW

Identifies customer needs through communication and proper inspection processes. Communicates identified needs and gives suggestions in a professional manner back to the customer.