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Customer Service Representative - Bilingual

Uline, Inc.
Posted 7 days ago, valid for 9 days
Location

Kenosha, WI 53144, US

Salary

$23 - $28 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Tuition Reimbursement

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Sonic Summary

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  • Uline is seeking a Bilingual Customer Service Representative for their Kenosha Branch, offering a pay range of $23 to $28 per hour with significant growth potential.
  • The role involves processing customer orders and inquiries in a collaborative call center environment, utilizing advanced technology.
  • Candidates should possess a high school diploma, with prior customer service experience preferred, and must be fluent in both English and Spanish.
  • The position offers various on-site shifts in a 24/7 operation, along with comprehensive benefits including health insurance and a 401(k) plan with employer matching.
  • Uline is a drug-free workplace and is committed to equal employment opportunities.

Bilingual Customer Service Representative

Pay from $23 to $28 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

24/7 operation - Various on-site shifts available.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • CafĂ© featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

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By applying, a Uline, Inc. account will be created for you. Uline, Inc.'s Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.