logistics services manager, Manufacturing

Now Brewing – manager logistics services! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others. This position contributes to Starbucks’ success by ensuring product is effectively and efficiently delivered from Starbucks manufacturing plant to our 3PL and internal distribution centers.   Develops processes to ensure a cost-effective, high service approach to order and logistics issue resolution. Partners cross-functionally to develop logistics services team that can accommodate business growth and generate value for Starbucks and customers.

As a manager logistics services, you will:

Leadership

Set goals for the work group, developing organizational capability, and model how we work together:

• Identify and communicate key responsibilities and practices to ensure the immediate team of direct reports enables success, builds confidence in leadership, and works as a team to achieve business results
• Models and acts in accordance with Starbucks Mission and Values
• Support the successful implementation of company programs
• Maximize return on resources when managing teams requests
• Communicate and influence cross-functionally, both within KFP and across business partner teams

Planning and Execution

Develop strategic and operational plans for the work group, manage execution, and measure results:

• Prepare, communicate and educate client groups and team on changes in policies and practices within the organization
• Plan and manage business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.
• Manage resource plans for various initiatives and build process supporting business strategy by sequencing workload and resources.
• Implement processes to reduce overall logistics costs through optimization and influencing other business areas
• Ensure proper execution of product, packaging and shelf-life requirements. Is involved in investigating and issue resolution/recovery when requirements are not met.
• Develop and enhance processes and procedures for effective order and customer management. Identifies cost and benefit of potential improvements and manages the implementation of improvements. Utilizes internal measurements and provides ongoing audit for continuous improvement
• Manage the development and implementation of technology related systems procedures and standards.
• Collaborate with internal business partners to determine technology and applications to support new client programs. Manage the assessment and analysis of overall effectiveness of systems to ensure optimum performance of applications, including contact management, reporting, order entry and related systems.

Business Requirements

Provide functional expertise and execute functional responsibilities:

• Be knowledgeable of the regulatory and legal aspects as relating to economics of distributions and transportation; as well as all aspects of distribution services, costs, operations and negotiations.
• Understand the unique business requirements for customer and Channel Development field team and be able to effectively translate that into an actionable request/project within the Supply Chain function and vice versa.
• Act as [MW7] cross-functional liaison between Starbucks business units, supply chain, stores and retailer.
• Use problem-solving and alternative analysis methodologies to assess the financial and operational impact of business initiatives. Assesses critical information required to make effective decisions or recommendations for process changes.
• Develop and manage ongoing relationships with SCO, support functions, customers and vendors to improve service levels
• Must have a solid understanding and be able to educate others on product shelf life.

Partner Development & Team Building

Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

• Challenges and inspires team members to achieve business results.
• Conducts and ensures the completion of performance reviews.
• Ensures partners adhere to legal and operational compliance requirements.
• Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.
• Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results

We’d love to hear from people with:

• Supply chain operations experience in multiple departments and scaled operations (4-6 years). Foodservice and/or consumer packaged good industry experience preferred.
• Experience establishing and implementing systems, processes, and tools for business unit/department (4-6 years)
• Cross-functional experience in three or more of the following areas: procurement, production, DC operations, shipping and transportation, inventory control, vendor management and engineering, management (including building and leading cross-functional teams) (1-3 years)

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.