Job Summary:

To further the ability of the chemically dependent individual to live a healthy lifestyle independently by supervising and assisting direct facility, managing house activities and serving as a liaison to others involved with support services on an assigned shift.

Job Duties

Hold and maintain the safety and well-being of the guest as the number one priority
Ensure that all paperwork submitted is accurate and up-to-date (write ups, abnormal event reports, email updates etc.)
Maintain and monitor records according to facility policy
Complete reports on guest goals progress and significant changes
Community supervision of the guest population
Complete a full attendance at the start of every group, meal and meeting to ensure guests are attending all of programming
Perform dorm sweeps before every group, meal and meeting
Complete “Q’s” in Sunwave during Lunch and Dinner to ensure all guests are accounted for.
Serve as a point-of-contact for emergencies and urgent questions.
Monitor guest duties and responsibilities and provide developmental feedback to guests regarding their performance
Investigate and attempt to resolve problems that arise in the community
Help to maintain a clean, safe, and pleasant living environment for guests
Prepare for, attend and oversee all required guest meetings
Report needed household repairs to Milieu Staff Lead and Maintenance (File Maintenance Request)
Communicate supervision of the guest population
Ensure a clean, safe, and friendly guest environment
Maintain all facility operations of the Dorm including adherence to schedules, meals, lights out, and facility cleanliness schedules
Facilitate Living Sober groups, AA meetings and conduct Chapel groups as needed.

ESSENTIAL FUNCTION STATEMENT

The previous duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Minimum Qualification:

Knowledge of 12-Steps-Based Program Preferred
A high school diploma or equivalent degree required
A minimum of one year of sobriety
Required Basic Training (e.g., CPR / First Aid, NARCAN)
Experience and skills in working in social services programs
Thorough knowledge of state regulations and all JC Accreditation services related to other housing services.

A valid class “F” endorsement on the driver’s license and documentation of appropriate automobile insurance. High Watch will assist in acquiring a class “F” endorsement license if individual does not have that class.

KNOWLEDGE, ABILITIES, AND ATTITUDES REQUIRED

Knowledge of software programs for personal computer use, especially word processing
Ability to prepare and analyze comprehensive reports
Strong problem solving skills and the ability to carry out and finish assigned projects
Strong interpersonal skills, including the ability to communicate effectively both verbally and in writing, establishing and maintaining effective working relationships
Ability to plan and organize work, and manage the projects and deadlines of him/herself.
Ability to maintain professional standards and demeanor, including the confidentiality of employee and client data and other sensitive information
Demonstrated competence with, and continued commitment to respect for cultural differences and diversity.
Recognition of the limits of one’s own professional expertise and the willingness to seek supervision and/or support, as needed
Makes decisions with the client’s and agency employee’s well-being and best interests in mind
Ability to pass background checks required by High Watch Recovery Center

Physical Demands:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine. Must be able to lift and carry up to 50 pounds.

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MILIEU