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- Greet clients with warmth and professionalism, in person and on the phone
- Schedule appointments and help manage the daily workflow
- Answer questions and provide clear, compassionate client education
- Maintain accurate records and update patient files
- Support the veterinary team with communication and coordination
- Process payments and check clients in and out
- Help ensure a calm, organized, and welcoming lobby experience
- No prior experience required, just a willingness to learn
- A people person who loves creating great experiences from the first phone call to the final tail wag
- Organized and detail-obsessed, keeping appointments, records, and communication running smoothly
- A master multitasker who stays cool and kind even during the busiest times
- Tech-savvy and confident navigating digital systems and patient charts
- Calm, clear, and compassionate, especially when pet parents are stressed
- Eager to grow your skills in a hospital that values professional development and team culture
Schedule
- Full-time, Day shift
- 10-hour shifts
- Weekend availability required
- No holidays
- Competitive pay, based on experienceÂ
- Medical, dental, vision, and life insurance
- Free virtual mental health services for your household (ages 13+)
- Generous CE allowance + paid CE timeÂ
- Uniform allowanceÂ
- Pet care discounts for your personal petsÂ
- PTO, floating holidays, parental leave, and military leaveÂ
- A robust Employee Assistance Program (from finances to wellness and everything in between)Â
- Access to Encore Vet Group’s library of training, CE, and career development resourcesÂ
- A 401(k) with up to 5% company match.Â
Why Join Island Hammock Pet Hospital?
Because we care, about pets, their people, and the team members who make it all happen. As a full-service, AAHA-accredited, Fear Free certified hospital, we offer everything from wellness exams to surgery, all delivered with cutting-edge technology and genuine compassion. Every day looks a little different here, and if that keeps you energized rather than rattled, we might be the perfect match.
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Not from around here?
No problem! Nestled at the gateway to the Florida Keys, Key Largo offers a lifestyle that's hard to match. Surrounded by crystal-clear waters, vibrant coral reefs, and breathtaking sunsets, it's a paradise for boating, fishing, kayaking, diving, and snorkeling. While it feels like a tropical island getaway, you're still just about an hour from Miami, giving you convenient access to world-class shopping, dining, entertainment, and international travel. Whether you enjoy outdoor adventures or simply want to trade long commutes for palm trees and ocean breezes, Key Largo offers a unique balance of relaxed island living and modern convenience.
Want to work somewhere you can grow, belong, and be part of something special? Apply today!
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Check us out: www.ihph.net
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Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.
Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.
Learn more about this Employer on their Career Site
