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The F&B Outlet Manager is responsible for coordinating, supervising and directing all aspects of our F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
- Oversee all aspects of the daily operation of the outlet. Supervise outlet personnel.
- Respond to guest complaints in a timely manner.
- Work with other F&B managers and keep them informed of issues as they arise.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
- Prepare and submit required reports in a timely manner.
- Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
- Monitor quality of service in F&B outlet.
- Assist in menu planning and preparation.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure compliance with SOP’s in all outlets.
- Ensure compliance with requisition procedures.
- Be visible on the floor and assist staff as needed during each meal period.
- Conduct staff performance reviews in accordance with the Hotel standards.
- Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
- Ensure the training of employees on SOP’s and technical job tasks.
- Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
- Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
- Complete tip reporting.
- Ensure overall guest satisfaction.
Requirements
- Education and Experience:
- Bachelor’s degree in hospitality/culinary management.
- Strong organizational, analytical, verbal, and written communication skills.
- Supervisory experience required.
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Benefits
- TN Visa provided
- 65,000 USD Annual Gross Income
- Housing available w/rent of 1,100 USD
- Vacation and PTO after 1 year
- 401(K) Company Match after 6 months
- Flight from home city to USA
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