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* Administer and support applications utilized by the organization to include upgrades, maintenance, and enhancements
o This could include revising logic, troubleshooting bugs, testing corrections, and verifying functionality achieves the desired result
* Demonstrate an expert level of application understanding, and apply expertise to help meet organizational goals
* Independently understand, analyze, communicate, and configure system controls and parameters
* Administer support request and project initiation processes
* Support improvements to work processes and applications that lead to increased workplace productivity, efficiency, and satisfaction
* Generate various project metrics to provide oversight and ensure consistent information is available to the project teams
* Assist with vendor issue management, notifications, bulletins, and releases
o This could include management of escalated issues, performance, and organizational needs
* Support Application Solutions teams with project and process deliverables as needed
* Other duties as assigned
o This could include revising logic, troubleshooting bugs, testing corrections, and verifying functionality achieves the desired result
* Demonstrate an expert level of application understanding, and apply expertise to help meet organizational goals
* Independently understand, analyze, communicate, and configure system controls and parameters
* Administer support request and project initiation processes
* Support improvements to work processes and applications that lead to increased workplace productivity, efficiency, and satisfaction
* Generate various project metrics to provide oversight and ensure consistent information is available to the project teams
* Assist with vendor issue management, notifications, bulletins, and releases
o This could include management of escalated issues, performance, and organizational needs
* Support Application Solutions teams with project and process deliverables as needed
* Other duties as assigned
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FNBT is an equal opportunity employer.
Qualifications
* Undergraduate degree in related field, or one year of relevant experience
* At least 18 years of age
* Proficient in Microsoft Office
* IT Project experience preferred
* Project software experience preferred
* SharePoint experience desirable
* Detail oriented and ability to multi-task
* Demonstrated ability to succeed in a complex and dynamic work environment
* Ability to meet deadlines, handle confidential data, and remain calm when dealing with difficult situations
* Ability to work independently and provide updates to management
* Ability to work under pressure, maintain focus, and adjust to shifting priorities
* Strong communication, interpersonal, and presentation skills
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* At least 18 years of age
* Proficient in Microsoft Office
* IT Project experience preferred
* Project software experience preferred
* SharePoint experience desirable
* Detail oriented and ability to multi-task
* Demonstrated ability to succeed in a complex and dynamic work environment
* Ability to meet deadlines, handle confidential data, and remain calm when dealing with difficult situations
* Ability to work independently and provide updates to management
* Ability to work under pressure, maintain focus, and adjust to shifting priorities
* Strong communication, interpersonal, and presentation skills
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
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