Description

Ambient Edge has been a leader in the HVAC industry in Arizona and Nevada. Our team comprises only the best in the industry, and our customers love us for it. At Ambient, we understand that employee-centric company culture, a robust benefits package, and top earning potential are key to building a dynamic team of experts, and we are consistently evolving to continue to be the employer of choice in Mohave County, AZ & Clark County, NV! We're looking for skilled, motivated, and Warehouse Coordinator to join us!

Position Summary:

The Warehouse Coordinator is responsible for the daily operation, organization, and control of Ambient Edge warehouses at all 3 locations. This role ensures that all HVAC & Plumbing materials, equipment, and parts are accurately staged, received, inventoried, ordered, and returned in support of service and installation operations. The position includes scheduled parts running to supply houses and strict accountability for inventory accuracy and warranty returns.

Schedule: Varies from 6:00am – 4:00pm, Monday thru Friday (Weekends and Afterhours as needed)

Warehouse Operations & Job Staging (Priority)

Daily Open and Close of Warehouse area. Ensure cages are secure and warehouse is locked down at end of day
Review daily Plumbing, HVAC service and installation schedules
Pull, verify, and stage HVAC equipment and materials for job packets. Installs go out by 7:00am
Receive truck restock orders, pull requested materials and stage for requesting technician
Clearly label staged jobs and communicate shortages immediately
Maintain clean, safe, and organized warehouse conditions

Parts Running & Vendor Coordination

Collect and verify same-day parts requests from dispatch and operations in Freshdesk. Tickets received during business hours must be processed and dispositioned within 2 hours
Transport equipment and materials between locations as needed
Place and confirm parts/material/equipment orders with approved HVAC suppliers
Conduct scheduled parts runs to supply houses
Verify quantities, model numbers, and condition at pickup
Deliver parts to warehouse staging or approved job locations
Communicate delays, backorders, or substitutions immediately

Receiving & Inventory Control

Receive and inspect all HVAC deliveries
Match packing slips to purchase orders
Post all receiving transactions same day
Put away inventory immediately (no floor storage)
Perform weekly cycle counts and research discrepancies before adjustment
Work with Consignment vendors to verify counts and process replenishment orders

Parts Ordering & Replenishment

Monitor HVAC inventory min/max levels
Generate parts orders and replenishment requests
Track order status and ETAs
Identify slow-moving or obsolete inventory

Warranty Returns & RMAs

Process warranty returns (compressors, boards, motors, cores, etc.)
Complete vendor RMA documentation accurately
Stage and label warranty items for return
Track warranty credits and aging RMAs

Reporting & Communication

Maintain accurate inventory and order records
Send regular warehouse recap to management
Escalate issues impacting operations immediately

Requirements

Ability to lift up to 75 lbs with assistance
Frequent standing, walking, bending, and material handling
Forklift operation (certification required or obtained)
Valid driver’s license and acceptable driving record

Performance Expectations

Zero missed or unreported job staging shortages
Same-day receiving and inventory posting
Accurate cycle counts and minimal inventory variance
Timely processing of warranty returns and credits
Clean, organized, and audit-ready warehouse

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