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Job DetailsJob Location: Catawba Two Kings Casino - Kings Mountain, NC 28086Position Type: Full TimeJob Category: Hospitality - HotelPosition Summary: This position operates in a dual capacity at Catawba Two Kings Casino. Depending on operational needs and scheduling, the individual will perform the duties of either Bartender, Beverage Technician, or Beverage Server. The Dual Rate Bartender is responsible for delivering exceptional beverage service as a frontline team member. This role ensures a safe, engaging guest experience that complies with all company policies, health regulations, and alcohol service laws. Core Responsibilities: Bartender: • Prepare and serve a wide variety of alcoholic and non-alcoholic drinks quickly and accurately. • Deliver friendly, prompt, and attentive service while monitoring guest behavior for overconsumption. • Check guest identification to ensure legal drinking age and uphold responsible beverage service policies. • Accurately handle cash, credit card, and player comp transactions using POS systems. • Maintain the cleanliness and organization of the bar, including glassware, tools, and stock. • Work closely with cocktail servers and barbacks to ensure smooth operations. Beverage Server: • Greet guests on the gaming floor and in beverage outlets in a friendly, courteous, and timely manner. • Receive beverage orders, communicate specials, and enter orders into the POS system for bartenders. • Carry and balance full trays of beverages to deliver orders to guests. • Prepare charges, accept payments, and maintain an accurate bank at all times. • Continuously circulate assigned workstations to respond to guest needs and perform side work. • Adhere to all liquor liability laws, including the Dram Shop Act to prevent service to intoxicated guests. Beverage Technician • Serve as the primary lead for the Easy Bar and Smart Bar automated beverage dispensing systems, overseeing daily functionality, calibration, and routine pour accuracy checks. • Clean, stock, and maintain automated systems, liquor rooms, and storage cabinets, while troubleshooting minor technical issues and monitoring keg systems. • Produce and prepare batch cocktails in kegs, bourbon barrel-aged cocktails, and house-made mixers according to standardized recipes and par levels. • Manage quality control, inventory counts, stock rotation (FIFO), and warehouse replenishment for beer, wine, liquor, mixers, garnishes, and supplies. • Assist bartenders and beverage servers during peak volume periods by replenishing station supplies, clearing trash, and cleaning spills. • Maintain strict adherence to all alcohol handling, sanitation, safety, Tribal Gaming regulations, and North Carolina ABC laws. QualificationsQualifications: Technical Skills: Computer literate with basic math skills and familiarity with POS systems (Agilysys InfoGenesis preferred). Communication: Excellent written and verbal communication skills; ability to lead and delegate effectively. Availability: Flexible schedule required, including weekends, holidays, and the ability to work all shifts (day, swing, and night). Experience: Minimum of 1 year bartending experience in a high-volume environment. Education: High school diploma or equivalent required. Licenses and Certifications: Must be able to obtain a Catawba Gaming License. Work Environment & Physical Demands - While performing the duties of this position, the employee is regularly required to reach with hands and arms; bend to open/use lower drawers or cabinetry; to talk, hear, and see. Prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. This position description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed by management. Changes to this document may only be made by a member of the Human Resources team. Catawba Indian Nation exercises Indian Preference: Native American Indian preference shall apply to this position.
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