e-Commerce Jewelry Specialist

Turn Hidden Treasures Into Mission Impact

Goodwill Industries of Tenneva is a mission-driven social enterprise dedicated to changing lives through the power of work. Through our retail stores, donation centers, e-Commerce operations, workforce development programs, and community partnerships, we help create employment and training opportunities for individuals throughout Northeast Tennessee and Southwest Virginia.

We're looking for a knowledgeable and detail-oriented e-Commerce Jewelry Specialist to join our team. If you have an eye for jewelry, enjoy online selling and photography, and love discovering the value in unique pieces, this could be the opportunity for you.

Position Summary

The e-Commerce Jewelry Specialist is responsible for sorting, evaluating, photographing, and listing donated jewelry for online sale. This position identifies valuable costume and fine jewelry, tests pieces containing gemstones or precious metals, creates attractive and accurate online listings, manages inventory, and works toward established production goals.

This role combines jewelry knowledge, e-Commerce, photography, writing, and attention to detail to help maximize the value of donated goods and support Goodwill's mission.

What You'll Do

• Sort and evaluate donated jewelry to identify valuable costume and fine jewelry for online resale.
• Properly test jewelry identified as containing gemstones and/or precious metals.
• Photograph jewelry using an iPhone and web-based e-Commerce tools.
• Create accurate and appealing product titles, descriptions, and photographs.
• List and manage products on online selling platforms.
• Maintain jewelry inventory and add or remove inventory as needed.
• Meet established daily and weekly sorting and production goals.
• Use data to support process improvements and decision-making.
• Assist with packing, shipping, inventory, and other e-Commerce functions as needed.

What We're Looking For

• High school diploma or GED required.
• Knowledge of precious metals, gemstones, and/or valuable costume jewelry required.
• Basic computer and typing skills.
• Ability to use an iPhone for product photography and other job-related functions.
• Strong spelling, grammar, and written communication skills.
• Excellent attention to detail and critical-thinking abilities.
• Ability to work independently, maintain productivity, and meet production goals.
• Flexibility and willingness to assist with changing business needs.
• Previous experience selling online through platforms such as eBay, Amazon, or Marketplace preferred.

Why Join Goodwill Tenneva?

• Use your jewelry knowledge and e-Commerce skills to support a meaningful mission.
• Help maximize the value of donated goods that support Goodwill's programs and services.
• Enjoy a role that combines product evaluation, photography, writing, and online selling.
• Competitive pay.
• Four weeks of paid time off (for full-time employees after waiting period).
• Medical, dental, and vision insurance.
• 403(b) retirement plan.
• Join a mission-driven organization serving communities throughout Northeast Tennessee and Southwest Virginia.

Goodwill Industries of Tenneva is an Equal Opportunity Employer.