Technical Shop Floor Support

Airbus Aerosystems Kinston is looking for a Technical Shop Floor Support representative to join our engineering department based in Kinston, NC.

The Kinston Plant Manufacturing Engineering organization ensures that plant assets and tooling are employed with the latest, up to date technology in plant operations, through an environment fully utilizing continuous improvement techniques.  

The position holder will be responsible for supporting the production facility through the assessment of manufacturing non-conformities, ensuring late changes to production are implemented and supporting and identifying continuous improvement opportunities for the manufacturing processes. Responds to technical questions and explains work orders/drawings, especially for aircraft mechanical related items. Establishes and maintains effective communications with production and serves as interface to the on-site back office for work order adaptation. 

Meet the Team:

Our team at Airbus Aerosystems Kinston manufactures crucial aircraft components. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.

Your Working Environment:

The Airbus Aerosystems Kinston facility sits at the forefront of aerospace manufacturing, specializing in the production of large, advanced composite aerostructures. Our team builds critical components for the state-of-the-art Airbus A350 XWB, including the composite center fuselage and wing spar.

How We Care for You:

• Financial Rewards: Competitive pay, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

• Work/Life Balance: Paid time off including personal time, holidays and a paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical, prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path; as well as the opportunity to participate in accelerated development programs; and both national and international mobility.

 Your Challenges:  

Handle Non-Conformances:     50% 

• Create specific work orders for production rework, establish/verify the technical content of non-conformances, and validate them in the recognised documentation.    

• Provide technical support to production on all issues including oversight of directed changes. 

• Responsible for incorporating implicit knowledge into work instructions and refining them in terms of language, level of detail and regulation assignment to ensure operations have the correct production information. 

• Initiate availability of replacement parts, jigs, and tools required for planned production. 

Continuous Improvement:      30% 

• Develop. Manage and implement continuous improvement measures with reoccurring non-conformities in cooperation with quality. 

• Participate as an active ME team member to support production activities. 

 Risk Management: (10%) 

• Participate in risk and opportunity management for the identification, anticipation and evaluation of upcoming risks (e.g. increasing legal requirements) and opportunities (e.g. technological progress). 

• Implementation and execution of risk mitigation plans (e.g. rate capability) 

 Additional Responsibilities: (5%)    

Other duties as assigned:    

• Promote a customer-focused mindset and act as a change leader within the Manufacturing Engineering organisation. 

• Ensure the correct standards are achieved for Aircraft and MOD Configuration for all program variants. 

• Respond to and resolve technical queries from various departments and stakeholders. 

• Define assembly strategies for aircraft components. 

• Validate assembly tools and equipment required to ensure geometric tolerances and process efficiency. 

• Other duties as assigned by the management. 

 Your Boarding Pass:  

Education: 

Required 

• A bachelor’s degree in Industrial Engineering, Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or Engineering Technology or equivalent years of experience is required. 

Experience: 

Required 

• Must have 0-2 years of experience in a manufacturing environment, preferably in the Aerospace industry. 

• Self-driven with a ‘can-do’ attitude. 

Preferred 

• Excellent working knowledge of the Microsoft Suite - Word, PowerPoint, Excel and Outlook or equivalent. 

Travel Required:  

•      5% Domestic and International 

Citizenship: 

•      Authorised to work in the US. 

Knowledge, Skills, Demonstrated Capabilities: 

Required 

• Strong teamworking and relationship building skills. 

• Strong interpersonal skills and problem-solving ability. 

• Proven record of providing excellent internal and external customer service. 

• Experience in manufacturing or assembly technology implementation. 

Preferred 

• Knowledge about aircraft structure installation. 

• Knowledge of health, safety and environmental regulations and practice 

Communication Skills: 

Required: 

• Excellent command of English (spoken & written). 

• Have the ability to work in an international team. 

• Must possess excellent communication and presentation skills, both verbal and written. 

• Must be able to present clear and concise briefings and reports to customers and executives  

Preferred: 

• Basic Spanish and / or French (spoken). 

Technical Systems Proficiency: 

• Required: 

• Microsoft Word, PowerPoint, and Excel and/or Google Suite (Gmail, Sheets, Docs) 

• Preferred: 

• Working knowledge of Manufacturing Engineering tool sets (SAP, MES Etc). 

Complexity of the Role:  

• Guided decision making with support of N+1. 

• Stakeholder management complex – site, cross-department, divisional, international parent. 

Organizational information: 

Position holder will report to the relevant ME Front Line Manager. 

Direct Reports:  

Is this a people manager? No     

Job Dimensions: 

• Ability to build/maintain strong relationships with all internal and external customers. 

• Ability to work on 1st, 2nd, and potentially 3rd shift schedules. 

Nature of Contacts:  

• Connect with internal and external customers . 

• Support production needs for completion of aircraft milestones. 

• Communicate with international colleagues to solve problems as they arise. 

• Communication & Planning with multifunctional teams across the organization. 

• Primary internal audience - Manufacturing Engineering, Production, Quality & Logistics. 

Physical Requirements:  

• Onsite or remote:  100% Onsite 

• Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.  

• Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.  

• Speaking:  able to speak in conversations and meetings, deliver information and participate in communications.  

• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.  

• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.  

• Lifting:  able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.  

• Pushing / Pulling:  able to push and pull small office furniture and some equipment and tools. 

• Sitting:  able to sit for long periods of time in meetings, working on computer. 

• Squatting / Kneeling:  able to squat or kneel to retrieve or replace items stored on low shelving. 

• Standing: able to stand for discussions in offices or on production floor. 

• Travel:  able to travel independently and at short notice, potentially internationally. 

• Walking (include routine walking such as to a shared printer to retrieve documents):  able to walk through office and production areas including uneven surfaces.  

• Personal Protective Equipment required:  Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site 

• The position entails PPE to be available and worn as required: Steel-toed shoes are required for all shop floor visits, Appropriate head, hearing/eye protection will also be required when visiting the shop floor. 

Equal Opportunity: 

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status 

As a leader in our field, Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.    

As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.