Program Summary

Wraparound with Intensive Services (WISe) is an approach to helping Medicaid-eligible children, youth, and families with intensive behavioral and mental health care needs. The program's goal is to help youth thrive with their natural supports in homes and communities, and assist in helping them meet the goals they have identified. Services are based on the individualized need of the child or youth.

Position Summary

Youth Eastside Services (YES) is currently looking for a Parent Partner Counselor to join the Children's Wrap Around with Intensive Services program (WISe)! We are looking for someone who can work as part of a multidisciplinary treatment team to provide an individualized, creative, and strength-based approach within the wraparound model. The WISe Parent Partner Counselor utilizes their own experiences as the parent/caregiver of a youth who has experienced significant emotional or behavioral issues and involvement in one or more child-serving systems, to deliver direct supportive services to parents/caregivers of youth referred to or receiving wraparound services. The Parent Partner Counselor ensures that parent/caregiver and/or family voice and choice are understood, and their needs are addressed and met. Connects families to support and resources within their community and wraparound process. Advocates for family needs within the team and community.

The WISe Parent Partner Counselor provides comprehensive support services assisting children, youth, and families in coping with complex behavior and mental health needs. In a team framework, the Parent Partner Counselor collaborates with a Mental Health Therapist, Care Coordinator, and Youth Peer Counselor to identify goals, assess needs, and coordinate access to community resources. In addition, the Parent Peer Partner will conduct outreach and provide services to parents/caregivers and/or families in their homes or other convenient community locations.

Reporting to the WISe Program Manager, the Parent Partner Counselor will carry out the position's responsibilities as defined below under Primary Job Functions.

About YES

Youth Eastside Services (YES) is a leading provider of youth and family behavioral health services in East King County.

YES provides evidence-based mental health counseling, substance abuse treatment, and psychiatric services to help children, teens, and families struggling with depression, grief, trauma, substance abuse, cultural- and gender-identity issues, anxiety, ADHD, autism, low self-esteem and much more.

YES' education and prevention services empower young people and families to pursue decisions, habits, and activities that promote their well-being

Our Mission

YES helps youth reach their full potential, strengthens families, and advocates for a safe, caring, and equitable community through behavioral health support, expert intervention, outreach, and education.

Our Vision

We are building toward an Eastside community where every young person feels safe, respected, supported, and has a sense of belonging that empowers them to grow into the person they aspire to be.

Diversity, Equity, Inclusion, and Belonging:

The young people and families we serve are coping with today’s most difficult life challenges, generational traumas, systemic oppression, and inequities. We believe that every person deserves equitable opportunities to achieve their goals, and that the strongest communities support those who face the greatest barriers to well-being.

YES, is committed to meeting the unique needs of diverse youth populations while fostering resilience, recovery, and hope. We embrace a trauma-informed and collaborative culture that values innovation, teamwork, and continuous improvement.

For more information, visit YouthEastsideServices.org.

Primary Job Functions

Knowledge of child development, behavior management, parenting techniques, and culturally diverse families.
Acceptance of various lifestyles, behaviors, cultural, and spiritual practices.
Lived experience navigating social resource systems. Willingness to share lived experience as a means of providing hope and support to parents/caregivers in challenging circumstances.
Promote self-determination, personal responsibility, empowerment for recovery and wellness, and support parents/caregivers in advocating for themselves and their children.
Engage parents and families in the Wraparound process by sharing personal experience and/or explaining the Wraparound process about the family's identified needs and concerns.
Act as a navigator between families and system representatives on the team.
Aid in creating Care Plans by identifying relevant community resources and developing strategies to utilize and build upon the strengths of the caregiver and youth.
Collaborate with the WISe team to promote a culture within which client/family's voice, point of view, experience, and preferences are recognized, understood, respected, and maximized client decision-making.
Support parents/caregivers in gaining skills to advocate for themselves in treatment planning and other system settings.
Assist families in identifying existing and building a new community and natural supports.
Identify opportunities for natural support to participate in the Wraparound team planning process.
Support parents/caregivers during child and family team meetings.
Provide resource referrals and linkages to parents/caregivers and system partners.
Aid families in navigating systems to have their needs met.
As appropriate, partner with CFT by providing short-term intensive care coordination and facilitating family collaboration with hospitals or other crisis providers.
Facilitate Wraparound team meetings as needed.
Attend monthly KCPPN meetings facilitated by King County Parent Support Specialist and assist in coordination as needed.
Partner with system-of-care representatives to promote family involvement on all levels of care, service delivery, and policy development.
Attend and participate in clinical consultation, staff meetings, and supervision appointments.
Maintain complete and timely clinical documentation, including gathering data in accordance with agency standards, policies, and procedures
Participate in supervision with the WISe Program Manager.

Knowledge and Skills

Ability to work effectively in cross-cultural
situations.
Strong ability to work with a diverse Eastside community, including race, ethnicity, gender, LGBTQ+, religious, socio-economic status, etc.
Experience working with vulnerable children, youth, and families.
Strong verbal, written communication, and interpersonal skills.
Customer service mindset.
Aptitude to work in a fast-paced environment, prioritize workload, complete assigned tasks, and maintain poise under pressure.
Dependable, receptive to change, willingness to learn, cooperative approach to problem-solving, flexible team player.
Effectively work in both a team environment and independently.
Computer literate and able to use Electronic Health Records (EHR), telehealth, and other software programs with basic training.

Qualifications

High School Diploma or equivalent required; AA or BA Degree in a behavioral science field preferred.
Minimum of 21 years of age.
Certified Peer Counselor credentialed (training available).
Clearance fingerprints and any other state or federal requirements.
Mush have own vehicle, valid Washington Driver's License w/proof of auto insurance.
Ability to work as part of a multidisciplinary team
Robust organizational, coordination, writing, verbal, and interpersonal skills.
Bilingual and bicultural skills are a plus!
Experience in WISe or other WRAP programs is a plus!
Must maintain a flexible schedule to work some evenings and weekends.
Creativity and flexibility are essential in assuming significant responsibility.
Experience working in racially, ethnically, and socioeconomically diverse urban communities preferred.
Ability to exercise discretion and maintain both client and employee confidentiality in accordance with HIPAA, contract requirements, or other applicable laws and regulations.
Experience advocating for and partnering with parents/caregivers of multi-systems involved children.
Knowledge of and experience with crisis planning, Wraparound model, and strengths-based model
Ability to maintain awareness of culturally relevant issues while interacting with children, families, co-workers, and community members.
Lived experience addressing a behavioral health diagnosis required.
Understanding of child development and basic understanding of psycho-pharmacology

Physical / Working Requirements

Work in general office, in home-visiting, and the community conditions
Travel throughout Eastside King County w/ mileage reimbursement
Frequent sitting, standing, walking, and driving
Ability to use hands and handle objects
Adequate vision and hearing is necessary for duties
Occasional pushing/pulling/lifting/carrying up to 25 pounds
Speaking/talking on the telephone, telehealth, and in-person
Ability to travel and work in multiple settings
Ability to work evening and weekend hours and adjust work schedule to meet business needs.

The requirements described represent those that the employee must meet to perform the essential functions of this job successfully. In addition, YES provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

YES Benefits

At YES, we value our employees and offer a comprehensive benefits package to support your health, financial well-being, and work-life balance. YES provides:

Comprehensive Healthcare with choice of Kaiser Permanente Access PPO (utilizing First Choice Health Network) + Health Savings Account (HSA), or Kaiser Permanente HMO plan. Much of the premium cost for the employee is covered by YES for both plans. YES, also contributes to HSA for those on the PPO plan.
Dental and Vision Coverage: Dental coverage for the employee is paid in full by YES and carried by Principal; Vision coverage for the employee is paid in full by YES and carried by VSP through Principal.
Tax-Deferred Annuity (TDA): Available from day one for early retirement planning, with the option to transition to the 401(k) plan after one year.
401(k) Retirement Plan: Eligible after one year, with employer matching from 2.5 - 5%.
Paid Time Off: Start with 16 days in the first two years - increasing with tenure, plus 11 paid holidays, and sick leave accrued at the rate of one day per month for full-time employees.
Life + Accidental Death and Dismemberment Insurance: After one year of service, YES covers a $35K life insurance policy + Accidental Death and Dismemberment; supplement coverage available for purchase by employee.
Short and Long-Term disability coverage.
Employee Assistance Plan access available from date of hire.
Telecommute 1 day per week if aligned with the team.

To Apply: Please send a cover letter and resume to HR@youtheastsideservices.org. All documents should be in PDF format and include the last name of the applicant. This position remains open until filled.

YES, is committed to diversity; LGBTQ+ individuals and BIPOC individuals are encouraged to apply. YES, is an equal opportunity employer.

Join our team and help ensure every child on the Eastside has the support they need to thrive!

Learn more about this Employer on their Career Site