Admissions Specialist

Job Title: Admissions SpecialistLocation: Kirksville, MODepartment: Behavioral Health ClinicEmployment Type: Full TimeShift: Monday - FridayJob SummaryAre you a detail-oriented and compassionate professional passionate about supporting clients in accessing the care they need? Join our team at Preferred Family Healthcare as an Admissions Coordinator!As an Admissions Coordinator, you will be responsible for facilitating client admissions, managing census reporting, operating phone systems, maintaining compliance with reporting standards, and working collaboratively with billing and clinical teams. Your role will be instrumental in ensuring a smooth intake process and providing administrative support to enhance client care and program efficiency.Living in Kirksville, MO, offers a unique blend of small-town charm and vibrant academic atmosphere due to the presence of Truman State University and A.T. Still University. Residents enjoy a strong sense of community, access to cultural events, and outdoor recreational opportunities. The city's affordable cost of living and friendly atmosphere make it an appealing place to live and raise a family. Join us in making a difference in the lives of individuals who seek our services!Position Perks & Benefits:Employee benefits package - health, dental, vision, retirement, life, & moreCompetitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employeesCompany-paid basic life insurance29 Days of PTO for Full-Time employeesEmergency Medical Leave ProgramFlexible Spending Accounts – healthcare and dependent child-careHealth & Wellness ProgramEmployee Assistance Program (EAP)Employee Discount ProgramMileage ReimbursementKey ResponsibilitiesRespond to new referrals, documenting through the appropriate methods.Maintain waiting lists according to CARF and DMH standards.Foster positive, professional relationships with referral sources, clients, and coworkers, adhering to the Code of Ethics and System policies.Ensure program census is maintained according to the service model for inpatient, residential, or outpatient clients.Correct file/charting technical deficiencies within the required timeframe.Facilitate client screenings by phone or in-person.Provide administrative support to clinical team members, including completion of letters and forms.Complete admissions in applicable databases, including face sheets, release of information, residency, and financial information.Coordinate with Care Managers on client insurance information.Enter data into computer systems within appropriate timeframes.Collaborate with the billing department to ensure admissions, transfers, and discharges are processed and successfully batched to payers.Deliver exceptional customer service to create a welcoming environment for new clients.Assist with filing, quantitative chart reviews, and compiling chart information.Perform other duties as assigned by Leadership.Education and/or Experience QualificationsHigh School Diploma or General Equivalency Diploma.Additional QualificationsExcellent verbal and written communication skills.Strong ability to establish rapport and create a welcoming atmosphere.Demonstrated ability to prioritize and manage multiple tasks while meeting deadlines.Proficiency in basic computer skills, including Word and Excel.Knowledge of confidentiality laws related to mental health and substance use disorders.In-depth understanding of program policies, procedures, and regulations.Exceptional attention to detail.Brightli is on a MissionAs a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Preferred Family Health Care is a Smoke and Tobacco Free Workplace.About UsAbout BrightliBrightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.